Neofinancial

Head, Sales Enablement

Calgary, AB · Full-time

Sponsorship not specifiedDetected 25 days ago

SalesRecruitingPerformance ManagementOnboardingCompensationCustomer SuccessCadenceLeadershipMentoring

About the role

Neo's Activations channel, face-to-face field sales across mall kiosks, campuses, and community locations, is one of our highest-growth engines, and it is scaling fast.
The infrastructure that makes that growth repeatable and sustainable does not yet fully exist.
You will be held accountable for outcomes, not just programs.

Responsibilities

Own recruitment pipelines and workforce planning for Activations, defining role profiles, partnering with Talent Acquisition, and flagging capacity gaps before they become performance gaps
Design and own the end-to-end onboarding program for field reps, from pre-day-one through 30/60/90-day milestones
Build a modular, channel-specific training infrastructure covering pitch delivery, objection handling, compliance, and product knowledge, and maintain a library of field playbooks for kiosk, campus, and community event environments
Measure training effectiveness through ramp time and first-90-day performance, and drive continuous improvement based on results
Build rep-level scorecards and performance frameworks across Activations, and design the review cadence and coaching tools RSDs and District Managers use to develop their teams
Partner with VP of Sales, Head of Sales and Finance to design and implement variable compensation programs, (including volume tiers, SPIFFs, quality adjustments, and clawback mechanics) and own calculation logic and payout accuracy
Evaluate, implement, and manage the tech stack that enables field rep productivity, scheduling, and performance visibility, and lead implementations end-to-end from vendor selection through adoption
Design all systems and frameworks to scale across Neo's other Sales channels as the mandate expands
Proven ability to build scalable infrastructure and frameworks, and to drive outcomes across various departments without direct ownership of those functions
At Neo, you don't just work here, you own a piece of what we're building.

Requirements

8+ years in Sales Enablement, Revenue Operations, or a closely related field, with at least 3 years in a senior leadership role
Experience in fintech, financial services, B2B or a high-growth D2C consumer business
Experience owning the full enablement lifecycle: recruitment, onboarding, training, performance management, and compensation

Compensation

We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals.
Final compensation is based on your skills, experience, and scope.
For exceptional talent, we're prepared to go above and beyond.

Benefits

❤️‍🩹 Flexible health benefits & life insurance
🌴 21 Days PTO + stat holidays, and personal leave
💪 Health & personal spending accounts
👶 Parental top-up & equity vesting during long term leave
🧠 Company wide huddles, and education
For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company's long-term success.

Company info

As we continue to scale and evolve, we're looking for builders, innovators, and problem solvers who thrive on challenge-people who would rather blaze a trail through uncertainty than follow a well-paved path.
At Neo, ownership is part of how we think and operate.

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This listing is sourced directly from Neofinancial's careers page and normalized into a canonical job model.