DAT
Key Account Manager
Mississauga, Ontario
Sponsorship not specifiedDetected 12 days ago
SalesforceCRMAccount ManagementPipeline ManagementNegotiationForecastingLogisticsHRCustomer SupportCommunication
About the role
- Regularly engage with clients to understand their goals, address concerns, and ensure their needs are listened to
- Meet or exceed revenue targets for key accounts through proactive account management, contract renewals, price increase discussions, and sales initiatives
- Explore strategic acquisitions of new business at the enterprise level
Responsibilities
- Develop and execute strategic account plans that align with client objectives and support long-term growth
- Conduct quarterly business reviews with your book of business to help build and develop good partnerships and to uncover potential upsell and cross-sell opportunities to drive account growth
- Support customer retention initiatives
- Utilize our CRM to manage leads, opportunities, and accounts, ensuring forecasting accuracy and meeting notes are up to date
- Actively participate in regular goal setting and team building sessions
Requirements
- Bachelor's degree in business, or a related field
- 5+ years of experience in account management, client services, or a related role, with a focus on managing enterprise-level accounts
- Proven experience managing contract renewals, navigating pricing conversations, and driving customer retention
- Strong forecasting and pipeline management skills, with the ability to provide accurate revenue projections and renewal timelines
- Demonstrated experience with sales and negotiation, with a track record of meeting or exceeding revenue goals
- Experience with Salesforce (CRM)
- Strong attention to detail and the ability to execute quickly
- The ability to multi-task and quickly adapt to situations in a fast-paced environment
- Own forecast accuracy for your account portfolio, tracking renewal timelines and revenue projections with a high degree of precision
Skills
- ROP, S&P 500), LoadLink combines innovative transportation technology solutions with Fortune 1000 stability.
- About LoadLink Technologies
- Work with cutting-edge tools and systems that keep us at the forefront of our industry
Compensation
- Benefit from an attractive salary, comprehensive benefits, annual performance bonuses, and an employee recognition program.
Benefits
- Bring your ideas and strategies forward to advance our company's vision for the future
Company info
- Acting with Integrity, Owning It, Being Humble, Continuous Improvement & Customer Centricity
- We celebrate achievements and strike the perfect balance between productivity and enjoyment.
- Act as the main liaison between the company and assigned key Enterprise customers, building strong lasting relationships
- We Are Looking for an Individual With:
- Experience conducting quarterly business reviews with enterprise customers at an executive level
Visa & Work Authorization
- The Fine Print: By applying to this position, you are confirming you either possess a Canadian citizenship, permanent resident status or work permit
This listing is sourced directly from DAT's careers page and normalized into a canonical job model.