Basata

Site Reliability Engineer

Tempe, Arizona · Staff+ · Full-time

Sponsorship not specifiedDetected 47 days ago

TypeScriptPythonJavaCloud PlatformsSite Reliability EngineeringIncident Response

About the role

Our infrastructure today is deliberate and well-structured infrastructure-as-code, containerized services, clear conventions, and a defined deployment approach.
We've built a solid foundation, and the next phase is designing the reliability practice, tooling, and architecture that will carry us from serving our current clinics to serving many times more.
You'll define how we do SRE here, set the standards, and have real ownership over a domain that directly determines whether clinics can trust us with their work.

Own the reliability, availability, and performance of our production platform-define our SLOs, build the observability to measure against them, and drive the work to meet them.
Design and build the next generation of our infrastructure and deployment systems as we scale-evolving our infrastructure-as-code, deployment pipeline, and operational tooling.
Work closely with our engineers to make services more operable-better instrumentation, graceful degradation, and designs that hold up under failure. This means reading and contributing to application code, not just managing it from the outside.

Real experience running production systems: containerized services, cloud infrastructure, and infrastructure-as-code.
The ability to pick up an unfamiliar codebase, reason about how it behaves in production, and identify failure modes-because you'll need to understand our system to keep it reliable.
Experience designing for reliability at the architecture level: capacity planning, scaling strategies, failure isolation, and safe deployment practices.
Comfort owning an ambiguous, greenfield mandate-you're energized by defining a practice from the ground up rather than inheriting a finished one.

Experience scaling systems through stages of rapid growth.
Why Join Basata?
Your work will help clinics run more smoothly and ensure patients get the care they need-faster and with fewer headaches.
Shape something meaningful.
From early product decisions to UI details, you'll play a big role in crafting both the code and the overall user experience.
Work with purpose.
When obstacles appear, we remove them.
When the path isn't clear, we forge one.

We refuse to accept that healthcare has to be broken.
We dream boldly and act deliberately to build a future where healthcare organizations are free to focus on what truly matters: caring for people.
Our vision is ambitious-some might call it impossible-but we believe patients and providers deserve nothing less.

How will this help them?
How will they use it?
We make our customers the hero-while never compromising on ethics, privacy, or trust.
What We're Looking For

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