Crunchyroll

Crunchyroll

Director Membership and Operational Planning

Dallas, Texas, United States · Director

Sponsorship not specifiedDetected 7 days ago
Business DevelopmentForecastingCommunicationProblem Solving

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

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Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 7 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Crunchyroll is looking for a Director, Membership & Operational Planning to turn our Membership strategy and growth targets into a clear, executable plan.
  • You'll work across Strategy, Growth, Marketing, Lifecycle, Product, Engineering, Business Development, Finance, Data & Insights, Lines of Business, and Regional teams to make sure priorities are aligned and plans translate into action.
  • This is a highly cross-functional role for someone who combines strong commercial and analytical thinking with the ability to bring structure to complex work, make trade-offs clear, and keep teams moving toward shared business goals.

Responsibilities

  • Own the Membership bottom-up plan across initiatives, markets, business levers, investments, timing, owners, dependencies, and expected impact.
  • Lead Membership planning cycles, coordinating inputs and priorities across Finance, Growth, Marketing, Lifecycle, Product, Engineering, Data & Insights, Business Development, Lines of Business, and Regional teams.
  • Build scenarios to understand the impact of different investments, timing, market conditions, content plans, product dependencies, and business performance.
  • Partner closely with Finance on assumptions, investment planning, budget tracking, and plan-versus-actual performance.
  • Maintain the portfolio of Membership initiatives, ensuring clear ownership, milestones, success measures, resource needs, and expected business impact.
  • Lead Membership operating rhythms, including initiative tracking, QBRs, executive business reviews, and plan-versus-actual reporting.
  • Build planning tools, standards, and processes that improve accountability and decision-making without adding unnecessary process.
  • Support program for new parents

Nice to have

  • MBA or equivalent advanced degree preferred.

Compensation

  • Translate long-term strategy and high-level targets into actionable annual and multi-year plans across acquisition, conversion, retention, monetization, member value, and growth.

Benefits

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • Employer paid commuter benefit
  • Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company info

  • About Crunchyroll
  • Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
  • We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
  • Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.
  • Join our team, and help us shape the future of anime!
  • About our Values
  • We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do.
  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Our mission of helping people belong reflects our commitment to diversity & inclusion.
  • We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.

Equal opportunity

  • Our commitment to diversity and inclusion
  • We are an equal opportunity employer and value diversity at Crunchyroll.

This listing is sourced directly from Crunchyroll's careers page and normalized into a canonical job model.