Stryker

Director, ED&T - End User Technology

Kalamazoo, Michigan · Director · Contract

Sponsorship not specified$179k-$299kDetected 5 days ago

Project ManagementExcelCiscoResearchCommunicationCollaboration

About the role

They should excel in management of operational, financial, and talent metrics.
Travel Percentage: 20% Stryker Corporation is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Manages team to ensure service excellent and discipline across all Stryker divisions through engineering, monitoring, support model, continuous improvement, and embracing the Voice of the Customer
Factors in Stryker's long-term business objectives and future technical needs, as well as industry developments to drive technology to provide value to the company and enhance the user experience
Responsible for estimation, planning and execution of communications-centric programs and in support of other initiatives
Communicates and builds trustful, productive relationships with all levels of the organization as well as with other IS teams and vendors
Responsible to ensure support and operational management of client and mobility technology
As a member of the End User Services team, lead and support cross-functional assignments.
Leads research, making recommendations on improving our computing environment.
Works with project managers on global projects with a focus on technical design, risk assessment, costs, timing and End User experience
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
The role encompasses managing direct reports, vendors, support ecosystem, relationships with support teams, and communications with the users.

Excellent interpersonal and communication skills required
Minimum of 10 years managerial and 10 years of hands on experience in designing and maintaining client-based technologies and platforms
Experience in leading global, complex programs and projects (including financials, governance, team engagement, RFP, Org Change Management, executive communications) is required
Experience in driving process discipline, establishing frameworks for end to end delivery of services and technology
Cross Group Collaboration, Strong Communication Skills and Relationship Management
Mac experience helpful

Microsoft, Mobility and any relevant technical training / certifications are a plus
Telecom Certifications (Microsoft/Skype) a strong plus
Avaya, Genesys, Cisco experience a plus
ITIL certification strongly desired
Experience in global environment, Life Sciences, Converged networking, and Project Management are strong plus

$179,100 - $298,500 USD Annual
$188,100 - $313,400 USD Annual
$197,000 - $328,400 USD Annual
$206,000 - $343,300 USD Annual
$214,900 - $358,200 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
This includes oversight of a large internal team of 20 plus globally dispersed employees and external contracted team of 50 plus with an operating budget of $20m annually and project spend of $10m annually.

The IT Director End User Technology will design, run and build the strategy and vision for end user-based technologies across the global Stryker enterprise.
Education & special trainings:
BS in Computer Science or equivalent education required
Stryker is an EO employer - M/F/Veteran/Disability.

This listing is sourced directly from Stryker's careers page and normalized into a canonical job model.