Scalepad

Business Development Representative

Vancouver, British Columbia · Full-time

Sponsorship not specifiedDetected 4 days ago

CRMBusiness DevelopmentOutbound SalesCustomer SuccessCustomer SupportMentoring

About the role

This is a front-line role with real leverage.
You're not here to follow a sequence, you're here to figure out what gets a response, what opens a conversation, and what turns interest into pipeline.
ScalePad sells into the MSP space, a market that's evolving quickly and doesn't respond to generic outreach.

Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.
You will own your territory end-to-end, building pipeline from scratch in a true hunter role.
Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation.

You have experience in a client-facing role (sales or customer service) where you've had to engage, qualify, and move conversations forward.
You are comfortable initiating contact with strangers and can handle rejection without losing momentum.
You can write and speak clearly, adjusting your message depending on who you're talking to.
You have experience with sales automation tools and outbound tooling.
You have familiarity with the MSP industry or similar B2B service environments.

Access an annual professional development budget to level up your skills, your career, and your impact.

ScalePad offers our employees a blend of purpose, growth, and genuinely great perks.
Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
Take care of yourself with 100% employer-paid benefits.
Receive a monthly stipend to help you create an effective hybrid or remote work environment.

help MSPs evolve into MVPs (their clients' most valuable partner).
Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.
Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
But our purpose goes beyond our software.
We're creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs.
Together, we're creating a future where MSPs don't just keep businesses running, they help them thrive.
We believe that when our partners succeed, we all do.
With offices in Vancouver, Toronto, Montreal, and Phoenix and a global-first mindset.
ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries.
We've been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.
Who We're Looking For
At ScalePad, we hire thoughtful builders who want their work to matter.
And in this role, you'll get to do that, while shaping the future of managed services for our global partners. (That's what we call our customers.)
At ScalePad, we're building more than software; we're building confidence and clarity for the people who manage the technology businesses rely on every day.

Join opt-in mentorship programs and learn directly from founders and senior leaders who've scaled multiple SaaS ventures and spent decades in the MSP industry.

This listing is sourced directly from Scalepad's careers page and normalized into a canonical job model.