urbancompass

Senior Product Designer II - Consumer Experiences

Seattle, Washington, United States · Senior

Sponsorship not specified$147k-$164kDetected 1 day ago

A/B TestingFigmaWireframingDesign SystemsProduct StrategyStakeholder ManagementSEOContent MarketingResearchCommunicationCollaboration

About the role

Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions).

Responsibilities

Lead and support discovery work to understand consumer behaviors, mental models, and pain points across the home search and agent-connection journey.
Design and facilitate usability studies, contextual interviews, and concept tests.
Translate research insights into well-articulated problem frames that align design, product, and engineering around a shared understanding of consumer needs.
Interaction Design & Craft
Design intuitive, polished consumer experiences across the full product surface - search and filtering, listing detail pages, saved homes and collections, agent profiles, and the connection and lead handoff moments. Hold the bar on craft.
Create customer journey maps, user flows, wireframes, and high-fidelity prototypes to drive alignment, communicate intent, and pressure-test solutions before build.
Design and validate multimodal experiences (web, mobile web, native mobile) and ensure consistency, quality, and brand coherence across surfaces.
Think beyond individual screens - consider how content, data, user actions, and moments across the consumer journey connect to create a coherent, end-to-end experience that holds up from first search through agent connection.
Contribute to and work within established design systems across a multi-brand ecosystem to ensure scalability, usability, and consistency.
Deliver clear, thorough design documentation and specifications that set Engineering and Product partners up to build with confidence and without ambiguity.

Requirements

Ability to gather and synthesize requirements from multiple stakeholders and translate them into intuitive, well-considered user experiences.
Experience collaborating closely with Product and Engineering throughout the full product development lifecycle.
Proficiency with Figma and modern prototyping tools.
You are highly collaborative, comfortable operating in ambiguity, and motivated by the challenge of making something genuinely difficult feel clear and human.
7+ years of product design experience, with meaningful work on consumer-facing web and mobile products - ideally within search, marketplace, real estate, or similarly complex consumer journeys.
A strong portfolio demonstrating design excellence, end-to-end product thinking, systems reasoning, and the ability to simplify complex experiences into something that feels effortless for users.
A rigorous, curious approach to research and discovery - you know how to ask the right questions, design the right study, and turn messy qualitative data into clear product direction.
Deep understanding of interaction design, information architecture, usability principles, and scalable UX patterns across web and mobile.
Experience working within or across brand ecosystems - understanding how design decisions affect brand coherence and consumer trust across multiple surfaces and form factors.
Comfort operating in ambiguity - you don't need perfect requirements to make progress, and you know how to create alignment by showing rather than telling.
Familiarity with data-informed design decision-making, including working with analytics, A/B test results, and quantitative research.
Strong communication, presentation, and stakeholder management skills.

Nice to have

Experience designing within the real estate, marketplace, or transactions space - understanding the unique dynamics of high-stakes, infrequent consumer decisions.
Familiarity with consumer search and filtering experiences, listing presentation patterns, or agent-consumer connection flows.
Experience designing for or alongside AI-powered features - personalized recommendations, smart search, or content surfacing.
A background working across large-scale brand ecosystems with multiple consumer touchpoints (web, mobile web, native apps).
Experience with notification design, engagement mechanics, or consumer onboarding flows.
Understanding of SEO and content strategy as they intersect with consumer UX - how discoverability and experience quality reinforce each other.
however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Minimum wage for the position will always be met.

Compensation

The base pay range for this position is $147,400-$163,800
however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits.
Base pay is based on market location.
Minimum wage for the position will always be met.
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave

Benefits

Participation in our incentive programs (which may include eligible cash, equity, or commissions).
Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility.
Perks that You Need to Know About:
medical, tele-health, dental and vision benefits
flexible spending accounts (FSAs)

Company info

At Compass, our mission is to help everyone find their place in the world.
Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Who we're looking for
We're looking for a Senior Product Designer to create consumer-facing experiences on web and mobile that serve as the front door to our real estate platform - the point at which home buyers and sellers first encounter our brands, begin their search, and get connected with the professionals who will guide them.
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive.

Equal opportunity

As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

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