Sentara Health

Sentara Health

Customer Service Representative

Virginia Beach, VA · Full-time

Sponsorship not specifiedDetected 2 hours ago
Customer SupportPatient CareResearch

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40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Sentara Health is currently seeking a full-time remote Customer Service Representative.
  • Position Location: This is a remote position however, candidates must reside in Virginia Beach and its surroundings.
  • The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients.

Requirements

  • Standard Working Hours: Must be able to work between the hours of 8:00AM to 5:30PM

Nice to have

  • High school diploma or equivalent Required
  • Two years of customer service experience required
  • Previous data entry experience required
  • Prior scheduling experience required
  • Experience in a high-volume call center preferred

Compensation

  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
  • Reimbursement for certifications and free access to complete CEUs and professional development

This listing is sourced directly from Sentara Health's careers page and normalized into a canonical job model.