Retell AI
Senior Product Designer
San Francisco Bay Area · Senior · full-time
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About the role
- You'll work directly with founders, engineers, and customers to shape features from first principles-not just polish UI after decisions are made.
Responsibilities
- Work side-by-side with engineers and founders to define, refine, and ship features, ensuring design intent and quality are preserved all the way to production.
- Be the voice of the user - conduct customer interviews, gather feedback, and translate real user pain points into thoughtful design solutions.
- Build and evolve Retell's design system, setting standards for consistency, scalability, and craftsmanship as the product and team grow.
- Influence product direction through design, contributing strong opinions, clear rationale, and taste-driven decisions that shape what we build next.
- Have a strong user-centered design background (HCI, design, or equivalent experience).
- Design First Round (30 min):
- Portfolio walkthrough and design decision discussion
- Design Second Round (45 min):
- Live UX question or a brief design exercise (you can choose whichever works best for you).
- this will include a live Design Exercise (Figma), focused on UX problem-solving and execution, as well as a review of your understanding of the user.
Requirements
- Since launching 18 months ago, thousands of companies now utilize Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents.
- Have 5+ years of experience as a Product Designer working on shipped products.
Compensation
- Above-market pay (top 5 percentile) to attract exceptional builders.
Benefits
- 100% coverage for medical, dental, and vision insurance
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Choose from three cash-equity balance options; no negotiation needed.
- Small teams, >$1M revenue/employee, and significant equity.
Company info
- Own the product experience end-to-end - from early concepts and PRDs to polished, shipped features used by real customers in high-stakes, real-time scenarios.
Visa & Work Authorization
- US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas
This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.