OptiSigns Inc.
Customer Success Associate (Sales Track)
Houston, Texas, United States · Exec
Sponsorship not specifiedDetected 44 days ago
SalesAccount ManagementCustomer SuccessMentoring
About the role
- This is the first step of a structured path from Customer Success into sales.
- You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to 18 months.
- The role is built for someone who wants a sales career and is willing to earn it by mastering the product and the customer first.
Responsibilities
- Drive adoption and retention across your accounts.
- Build product mastery and a track record of handling customers well.
- Own a full sales cycle.
- Prior experience in a customer-facing, support, or sales role - or a record that shows the traits above.
Requirements
- You can learn hardware and software and explain them simply.
- Ability to work from the Houston office four to five days a week is required.
Nice to have
- Prior SDR, inside sales, other sales, or Business Analyst experience.
- Analytical mindset.
- General IT familiarity - devices, displays, basic networking.
- Experience with SaaS, AV, or digital signage.
- A second language relevant to our European or Asian markets.
- Structured product and field training, and direct sales coaching.
- A defined path to Account Executive on a 12 to 18 month horizon for those who earn it.
Company info
- About the role This is the first step of a structured path from Customer Success into sales.
- We are direct about this on purpose.
- Progression is based on results, not time served.
- first (Customer Success) Onboard new customers and get them running on the OptiSigns platform.
- Handle inbound questions from prospects and existing customers.
- What we're looking for You want a career in sales and see product and customer mastery as the right foundation for it.
- Experience using AI tools as a standard part of how you work, without losing judgment.
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This listing is sourced directly from OptiSigns Inc.'s careers page and normalized into a canonical job model.