OptiSigns Inc.

OptiSigns Inc.

Customer Success Associate (Sales Track)

Houston, Texas, United States · Exec

Sponsorship not specifiedDetected 44 days ago
SalesAccount ManagementCustomer SuccessMentoring

About the role

  • This is the first step of a structured path from Customer Success into sales.
  • You start by owning customer success work and learning the product deeply, then move into handling inbound sales, and - on demonstrated performance - into an Account Executive role over roughly 12 to 18 months.
  • The role is built for someone who wants a sales career and is willing to earn it by mastering the product and the customer first.

Responsibilities

  • Drive adoption and retention across your accounts.
  • Build product mastery and a track record of handling customers well.
  • Own a full sales cycle.
  • Prior experience in a customer-facing, support, or sales role - or a record that shows the traits above.

Requirements

  • You can learn hardware and software and explain them simply.
  • Ability to work from the Houston office four to five days a week is required.

Nice to have

  • Prior SDR, inside sales, other sales, or Business Analyst experience.
  • Analytical mindset.
  • General IT familiarity - devices, displays, basic networking.
  • Experience with SaaS, AV, or digital signage.
  • A second language relevant to our European or Asian markets.
  • Structured product and field training, and direct sales coaching.
  • A defined path to Account Executive on a 12 to 18 month horizon for those who earn it.

Company info

  • About the role This is the first step of a structured path from Customer Success into sales.
  • We are direct about this on purpose.
  • Progression is based on results, not time served.
  • first (Customer Success) Onboard new customers and get them running on the OptiSigns platform.
  • Handle inbound questions from prospects and existing customers.
  • What we're looking for You want a career in sales and see product and customer mastery as the right foundation for it.
  • Experience using AI tools as a standard part of how you work, without losing judgment.

This listing is sourced directly from OptiSigns Inc.'s careers page and normalized into a canonical job model.