Old Second National Bank
Teller Supervisor - Frankfort
Frankfort, Illinois, United States
Sponsorship not specified$21k-$27kDetected 22 days ago
SalesPerformance ManagementCustomer SupportCommunicationMentoring
About the role
- For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
- With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets.
- Position Overview The Teller Supervisor position is responsible for managing the daily Teller function for a branch, including compliance with policies/procedures, customer service, and sales.
Responsibilities
- Manages commercial deposits through armored services
- Maintains teller currency level requirements and orders sufficient cash to support the teller operation.
- How We Support You - Old Second
Requirements
- Excellent interpersonal skills with ability to be a fair and effective supervisor.
- Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank system.
- Monitors timecards and completes all required reports.
Nice to have
- Some college level courses desirable.
- Five or more years banking experience and teller responsibilities preferred.
- Sales experience preferred.
- Preferred, but not required:
Compensation
- $20.50 - $26.50/hour.
- Old Second is committed to fair and equitable pay practices.
- Variable pay: Eligible to participate in the Retail Incentive Plan.
- Payment varies based upon sales referral activities and operational performance.
- Completes monthly and annual performance reviews utilizing teller performance records and the quarterly Teller Bonus Program.
Benefits
- Monitors staffing needs through scheduling to ensure proper coverage.
- Implements and monitors the quarterly Teller Bonus Program.
Company info
- At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
- With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
- Move your career forward at Old Second.
- Position Overview
- At Old Second, you're first!
- At Old Second we embrace values that foster an environment of community and growth.
- Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers.
- Be a part of something big as we continue our growth story together!
- The Teller Supervisor position is responsible for managing the daily Teller function for a branch, including compliance with policies/procedures, customer service, and sales.
- Essential Job Functions (for Teller Supervisors without Vault Responsibilities):
- Ensures compliance with all regulatory, security and bank policies and procedures relating to the Teller area.
- Provides teller staff with necessary training, motivation and encouragement to ensure superior customer service and accuracy.
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This listing is sourced directly from Old Second National Bank's careers page and normalized into a canonical job model.