Old Second National Bank

Old Second National Bank

Teller Supervisor - Frankfort

Frankfort, Illinois, United States

Sponsorship not specified$21k-$27kDetected 22 days ago
SalesPerformance ManagementCustomer SupportCommunicationMentoring

About the role

  • For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
  • With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets.
  • Position Overview The Teller Supervisor position is responsible for managing the daily Teller function for a branch, including compliance with policies/procedures, customer service, and sales.

Responsibilities

  • Manages commercial deposits through armored services
  • Maintains teller currency level requirements and orders sufficient cash to support the teller operation.
  • How We Support You - Old Second

Requirements

  • Excellent interpersonal skills with ability to be a fair and effective supervisor.
  • Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank system.
  • Monitors timecards and completes all required reports.

Nice to have

  • Some college level courses desirable.
  • Five or more years banking experience and teller responsibilities preferred.
  • Sales experience preferred.
  • Preferred, but not required:

Compensation

  • $20.50 - $26.50/hour.
  • Old Second is committed to fair and equitable pay practices.
  • Variable pay: Eligible to participate in the Retail Incentive Plan.
  • Payment varies based upon sales referral activities and operational performance.
  • Completes monthly and annual performance reviews utilizing teller performance records and the quarterly Teller Bonus Program.

Benefits

  • Monitors staffing needs through scheduling to ensure proper coverage.
  • Implements and monitors the quarterly Teller Bonus Program.

Company info

  • At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
  • With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
  • Move your career forward at Old Second.
  • Position Overview
  • At Old Second, you're first!
  • At Old Second we embrace values that foster an environment of community and growth.
  • Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers.
  • Be a part of something big as we continue our growth story together!
  • The Teller Supervisor position is responsible for managing the daily Teller function for a branch, including compliance with policies/procedures, customer service, and sales.
  • Essential Job Functions (for Teller Supervisors without Vault Responsibilities):
  • Ensures compliance with all regulatory, security and bank policies and procedures relating to the Teller area.
  • Provides teller staff with necessary training, motivation and encouragement to ensure superior customer service and accuracy.

This listing is sourced directly from Old Second National Bank's careers page and normalized into a canonical job model.