Grubhub Holdings Inc.

Account Manager, Merchant Accounts

Chicago, USA

Sponsorship not specified$64k-$80kDetected 50 days ago

CRMAccount ManagementOutbound SalesCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in.
Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.
About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.

Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement.
Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks.

Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices.
Bachelor's Degree or equivalent years of experience and High School degree/GED required
Must be in Chicago, IL or Philadelphia, PA.
Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus.
Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred.

$64,000- 80,000 ($80,000-$100,000 OTE)
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located.

For this role, we offer uncapped commission with a base salary range as outlined below.

We offer a competitive salary package including equity and 401K.
Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.

It's a source of discovery, connection, and pure enjoyment.
We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.
As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience.
We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.
About The Opportunity
As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
Your role involves cultivating restaurant relationships and driving growth.
As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.

If you need an accommodation during the interview process, please let your recruiter know.

This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.