Talentmanagementsolution

Talentmanagementsolution

Program Manager

Canada - Markham - Ontario · Staff+

Sponsorship not specified$75k-$90kDetected 16 days ago
ComplianceProject ManagementCommunicationOrganizational Skills

About the role

  • This role exists to protect customer trust, revenue integrity, and operational stability across Payments.
  • Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
  • Headquartered in Canada, Jonas Software has a global footprint with offices around the world.

Responsibilities

  • Own end‑to‑end execution of Payments initiatives from prioritization through delivery, stabilization, and adoption
  • Drive delivery plans, milestones, dependencies, and sequencing across teams
  • Actively unblock Engineering, Operations, Finance, and external partners to keep work moving
  • Ensure Payments workflows support real‑world operational, financial, and support processes
  • Drive consistency and standardization across payment workflows
  • Reduce manual effort, operational friction, and downstream support issues
  • Serve as the primary point of ownership for Payments delivery across Product, Engineering, Finance, Operations, Support, and Commercial teams
  • Drive alignment across teams with competing priorities
  • Support implementation of payments functionality
  • The Payments Delivery Lead is responsible for ensuring Payments initiatives are executed, delivered, and stabilized successfully once work is committed.

Requirements

  • 2-5+ years of experience in payments, SaaS, fintech, or operations/program management
  • Strong understanding of credit card processing, payment gateways, and banking integrations
  • Experience working with payment processors, acquiring banks, or fintech platforms
  • Proven experience owning client‑visible issues through resolution
  • Strong track record of driving work across cross‑functional teams
  • Strong project management and organizational skills
  • Excellent analytical, organizational, and communication skills
  • Ability to troubleshoot issues and drive solutions independently
  • Demonstrated comfort operating under pressure with incomplete information
  • Understanding of compliance frameworks (PCI-DSS, NACHA, card brand rules)

Compensation

  • The expected base salary range for this role is between $75,000 - $90,000 CAD depending on experience and qualifications

Company info

  • Payments Delivery Lead
  • Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth.
  • Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement.
  • It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations.
  • Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.
  • Identify and onboard beta customers for new payment features

This listing is sourced directly from Talentmanagementsolution's careers page and normalized into a canonical job model.