Farm Boy Inc.
Assistant Service Manager
Richmond Hill, ON, Canada
Sponsorship not specifiedDetected 20 hours ago
Customer SupportLeadershipCommunicationMentoring
About the role
- If you're looking for more, you've come to the right place.
- From the moment we opened our doors in 1981, we knew we wanted to be different.
- The people who work here are special, and that's what makes us special.
Responsibilities
- As a key member of the leadership team at the front end, you'll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy's commitment to fresh, community-focused retail.
- Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives.
- Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism.
- Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
- Safeguard Farm Boy's financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls.
- Support office and administrative functions, including safe management, cash handling, scheduling, purchasing orders, and payroll processes.
- The opportunity to support local neighbourhoods through our community programs.
Requirements
- Contribute to store success by assisting with other related duties as required.
Benefits
- Deliver outstanding customer service while supporting Farm Boy's vision of the best fresh shopping experience.
- Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for customers and team members.
- Provide hands-on support to daily operations by assisting with cashier coverage, customer service, overrides, schedule maintenance, cart retrieval, and general store cleanliness.
- Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
- Comprehensive benefit program and coverage that varies by position.
- Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
Company info
- Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
- Be part of what makes us different.
- Through hands-on leadership, financial stewardship, and daily team engagement, you'll help create an environment where both customers and team members thrive.
Apply directly at Farm Boy Inc. →Create a free account for alerts like thisView Farm Boy Inc. immigration profile
This listing is sourced directly from Farm Boy Inc.'s careers page and normalized into a canonical job model.