Entrega

Automotive Retail Implementation Advisor

Detroit, Michigan · Full-time

Sponsorship not specifiedDetected 27 days ago

Marketing AnalyticsCRMResearchCommunication

About the role

The Automotive Retail Implementation Advisor is responsible for creating customized implementation solutions based on the Automotive Retail Dealer's unique business systems and processes.

We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value.
As related to the overall implementation process, the Performance Advisor will create customized communication plans between the Dealer and the Entrega Digital Retail Manager, other internal personnel, and OEM stakeholders.
Project Delivery Support - Gather and compile implementation data and insights across assigned Dealer network, which includes coordination with team members off-site, to provide Project Delivery team an accurate assessment of progress to goals.
Collaborate with Project Delivery team regarding client deliverables, providing solution minded recommendations to allow us to meet OEM client demands.
The Automotive Retail Implementation Advisor will develop an expert understanding of the client's unique systems, processes and goals to customize OEM proprietary software.
They will create and implement customized implementation solutions to meet the Dealer's needs as related to their unique business systems, processes and goals.

Ability to successfully acquire this knowledge through Entrega and OEM provided training.
Perform other tasks and duties as required to support and contribute to the overall success of the organization.
As needed, to support Dealer satisfaction and goals, up to 25% travel may be required.
Technically proficient understanding of Automotive Retail vendors including DMS, CRM, trade-in and digital retailing tools and able to take this knowledge to explain technical tasks and issues to non-technical stakeholders. Ability to successfully acquire this knowledge through Entrega and OEM provided training.
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The Performance Advisor will drive client engagement and utilization with the software through best practice training and highlighting software features/benefits.
This role requires continued learning of the software application, Dealership inventory data process, and multiple third-party vendors' functionality to maintain advanced technical understanding.

This listing is sourced directly from Entrega's careers page and normalized into a canonical job model.