Protective

Jr. Account Manager

Rancho Cordova, CA · Junior

Sponsorship not specified$70k-$80kDetected 56 days ago

CRMCommunicationOrganizational SkillsMicrosoft Office

About the role

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
The financial health of our employees is just as important as physical and emotional health.

Receives and takes immediate action to service dealership client needs and performs follow-up procedures.
Schedules and performs weekly visits to assigned dealerships.
Validates that clients have necessary products and supplies for successful day-to-day operations.
Manage assigned client contract remittance trends. Provide support to client by monitoring timely contract remittance to prevent negative impact for client.
Provide product claim support to client when necessary.
Understand, support and enforce Company policies and procedures to provide appropriate and effective service to all clients and foster the development of long-term business relationships.
2+ years of work experience in a customer facing role and / or administrative support role.
Well-developed organizational skills and the ability to successfully manage multiple issues and demands.
Account Manager is responsible for providing support and training to dealership personnel on administrative handling of Finance Concepts F&I products.
Performs duties under general supervision only after introductory training period.

Must have mobility to drive and move about client worksites
Active listener with ability to adapt/respond to diverse types of personalities.
Demonstrate that you can solve customer problems using effective techniques.
Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment.
Ability to walk, stand, reach with hands and arms
Ability to frequently sit for extended periods of time.
Ability to hear and talk, both in person and by phone.

Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience.

We aim to protect the wellbeing of our employees and their families with a broad benefits offering.
In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program.
Work/life balance is important and Protective offers a variety of paid time away benefits ( e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day).
Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching.
All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com.
This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation.
General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We help protect our customers against life's uncertainties.
We are proud to be an

equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

This listing is sourced directly from Protective's careers page and normalized into a canonical job model.