Advanced Medical Strategies
Account Manager
Remote (United States)
Sponsorship not specified$100k-$120kDetected 1 day ago
Data AnalysisHubSpotCRMAccount ManagementCustomer SuccessPremiere ProLeadershipCommunicationProblem Solving
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26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- The Account Manager is the face our clients rely on - not someone introduced after go-live, but the person on the first kickoff call who is still there three renewals later.
- You're involved from the first kickoff call, coordinating the AMS teams responsible for setup and training so the client experiences a single, connected process rather than a string of handoffs.
- implementation, stabilization, renewal, and expansion.
Responsibilities
- Turn data and industry knowledge into real recommendations, tie business reviews to the client's goals (not just metrics), know clients well enough to get ahead of their needs, and build multiple relationships on the account so it's not tied to one person.
- Monitor for warning signs (dropping engagement, support spikes, champion turnover, leadership changes).
- Own the renewal process end-to-end with CS and Sales.
- Build the value case before pricing talks start, spot real expansion opportunities, and keep renewal data accurate in the CRM.
- AMS is the premiere provider of payment integrity, risk management, and business intelligence solutions that drive smarter, faster, more cost-effective care.
- Strengthen your contracts and policies with powerful predictive analytics, advanced reporting tools, and consultative support.
Skills
- 3+ years of experience in account management or customer success, preferably in healthcare, stop loss, or technology.
- Strong interpersonal and communication skills.
- Proven ability to manage multiple client accounts effectively.
- Comfort with data analysis and translating metrics into actionable insights.
- Experience with CRM and Customer Success platforms (e.g., Zoho, HubSpot).
- Strong problem-solving skills and a proactive mindset.
- Education, Experience, and Licensing - Required:
- Bachelor's degree
- Previous customer success experience in B2B SaaS, HealthTech experience highly preferred.
- Suggested Pay Range:
- $100,000 - $120,000 commensurate with experience and education
- Education, Experience, and Licensing -
Compensation
- $100,000 - $120,000 commensurate with experience and education
Benefits
- Advanced Medical Strategies (AMS) delivers precision healthcare data intelligence to self-funded employers, health plans, brokers, TPAs, stop loss carriers, and MGUs.
- Account Health & Risk
- Keep health scores current, escalate at-risk accounts proactively, and prioritize when multiple accounts need attention at once.
- Enhance critical coverage decisions with analytical tools that support >90% of all stop-loss and reinsurance premiums written annually.
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