Generalmotors

CRP Training & Communications Lead

Warren, Michigan, United States of America

No sponsorshipDetected 11 hours ago

CRMCommunication

About the role

Success Profile The successful candidate will be a strong executor and communicator who can translate program needs into clear training and communications deliverables.
They will bring consistency, responsiveness, and attention to detail while helping field, dealer, and internal audiences adopt and execute the program effectively. #LI-MO1 GM does not provide immigration-related sponsorship for this role.
Do not apply for this role if you will need GM immigration sponsorship now or in the future.

Build, coordinate, and support delivery of training materials and enablement content that improve program understanding and execution.
Support development and rollout of CRP Choice communications and marketing materials across internal, field, and dealer audiences.
Help create launch materials, training communications, and ongoing updates that support adoption and reinforce program changes.
Gather dealer survey input and stakeholder feedback to identify improvement opportunities for training, communications, and program support.
Partner with CRP leaders and cross-functional teams to identify training needs and continuously improve enablement content based on performance and feedback.
Dealer feedback, escalations, and stakeholder support
We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture.

Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment.
Skills and Abilities
years in developing training, communications, or enablement materials for internal or external audiences.
Strong organization skills, attention to detail, and the ability to manage timelines across multiple deliverables.
Ability to collaborate effectively across field, dealer-facing, and internal stakeholder groups.
Experience
Experience in marketing, communications, training, CRM, dealer support, or a related field.
Education

2+ years of experience in marketing/customer experience.
Strong communication, writing, and presentation skills.
Strong judgment and responsiveness in a fast-moving, cross-functional environment.
Experience working with field, dealer-facing, or cross-functional business teams is preferred.
Experience in automotive, retail, or dealer-facing environments is preferred.
Bachelor's degree required.
Degree in marketing, communications, business, education, or related field preferred.

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Benefits Overview
Lead the training and education plan for dealers, field teams, and internal brand and CCA partners in support of CRP priorities.
Manage field and dealer webinars and support training deployment through channels such as Global Connect and Center of Learning.
Training and education support

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions.

If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580.
In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

They will bring consistency, responsiveness, and attention to detail while helping field, dealer, and internal audiences adopt and execute the program effectively. #LI-MO1 GM does not provide immigration-related sponsorship for this role.

This listing is sourced directly from Generalmotors's careers page and normalized into a canonical job model.