Burson
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Toronto, Ontario, Canada · Senior
Sponsorship not specifiedDetected 6 days ago
Project ManagementCadenceResearchLeadershipCommunicationInternal Audit
About the role
- Serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the largest and most complex account in the portfolio.
- The role provides senior-level execution, cross-client and cross-division visibility, commercial discipline, project management structure, and operational governance across high-volume campaign activity.
- The role also provides day-to-day direction and oversight to the Campaign Payment and Reconciliation Specialist, ensuring priorities, deliverables, reconciliations, and payment-related follow-ups are managed effectively.
Responsibilities
- Build and manage project plans, timelines, action logs, and dependency tracking for finance-related workstreams, ensuring owners, due dates, risks, and escalation paths are clearly defined and monitored
- Maintain cross-division visibility so the team can identify patterns, bottlenecks, naming inconsistencies, fluctuating PO values, and recurring gaps before they affect billing or payment timing
- Establish and maintain a consistent operating cadence across divisions and brands, with clear roles, timelines, escalation points, reporting expectations, and accountability
- Provide timely PO and payment updates from client meetings to finance to support tracker accuracy, invoicing, and follow-through
Requirements
- Prepare and circulate concise pre-meeting summaries that highlight key risks, decisions required, open actions, dependencies, and recommended next steps
- Conduct timely follow-up to secure outstanding POs, clarify naming discrepancies, confirm approved values, and resolve campaign-to-PO matching issues before formal escalation is required
Company info
- Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
- WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
- For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.
- More about the role:
- Burson, part of WPP, is the global communications leader built to create value for clients through reputation.
- With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future.
- When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
- WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands.
- We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
- For more information, visit WPP.com
- Working in close partnership with senior finance leadership, account leadership, client-facing teams, L'Oréal stakeholders, and other assigned client teams, this role implements and maintains the operating cadence and financial discipline required to ensure campaign approvals, PO management, billing, influencer contracting, invoicing, and payment processes are connected, tracked, and escalated before gaps compound.
- Program Context: The role supports client finance operations across assigned Québec-based clients, with L'Oréal representing the largest, highest-volume, and most operationally complex program.
- The L'Oréal program operates across multiple divisions and brands, with approximately 60 campaigns per quarter and numerous influencers, POs, approvals, deliverables, invoices, and payment touchpoints in motion at any given time.
- The Senior Manager, Client Finance Operations is responsible for maintaining a reliable view of campaign and financial status across the assigned portfolio, using strong financial acumen to identify exposure early, guide priorities, and drive operational follow-through so client service commitments are protected.
- Core Responsibilities
- Program Governance & Operating Cadence
- Own and maintain centralized campaign, PO, billing, and payment tracking for L'Oréal and other assigned Québec-based clients, ensuring information is current, complete, and actionable by client, division, brand, campaign, PO value, billing status, payment status, owner, aging, and next action
- Drive regular finance-focused working sessions for L'Oréal and, as needed, other assigned clients with client leads, division leads, finance, and relevant account stakeholders, ensuring PO status, billing risks, owners, decisions, and next steps are clearly documented and followed through
- Act as the connective point between finance, account teams, division leads, client contacts, and influencer payment teams to ensure all parties are working from the same information, priorities, timelines, and escalation path
- Ensure PO status, unmatched campaigns, billing risks, and client follow-ups are included as standing agenda items in recurring client, finance, and division-level meetings
- Client Communication
- Serve as the senior day-to-day finance operations contact for L'Oréal and other assigned Québec-based clients on PO, billing, documentation, and campaign-to-PO alignment matters
This listing is sourced directly from Burson's careers page and normalized into a canonical job model.