Telus Digital
Project Manager, Data Collection Delivery
Remote, US · Part-time
Sponsorship not specifiedDetected 1 day ago
Data AnalysisProject ManagementAgileLogisticsRecruitingCustomer SupportRoboticsLeadershipCommunicationCritical ThinkingMicrosoft Office
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PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We are seeking a Project Manager to lead day-to-day execution of onsite and field data collection projects, ensuring delivery against client expectations, timelines, and budget.
- This is a client-facing, data-driven, and solution-focused role for someone with strong critical thinking, technical curiosity, and comfort operating in dynamic, sometimes ambiguous environments - including client programs where goals and workflows are still being defined.
- The Project Manager, who reports into the Program Manager, owns turning program strategy into actionable day-to-day plans and delivering them on the ground, escalating program-level risks and decisions upward as needed.
Responsibilities
- Own the project-level lifecycle - planning, execution, monitoring, and delivery - against client expectations, timelines, and budget.
- Lead client calls and Weekly Status Reports (WSRs), including data analysis, performance insights, and stakeholder updates.
- Create and maintain clear documentation - project plans, process maps, SOPs, and meeting notes.
- Lead Project Coordinators and Schedulers, delegating tasks and ensuring alignment to project goals.
- Partner with Sourcing/Talent Acquisition to secure appropriate talent across staffing models, including full-time, part-time, and crowd-based collectors.
- Drive consistency and performance across distributed project teams, including crowd-based contributors where applicable.
Requirements
- Bachelor's degree in Business, Engineering, Computer Science, or a related field
- relevant experience accepted in place of formal education.
- 3+ years of project management experience in onsite/field operations, data collection, or a technical/global services environment. Experience managing crowd-based or community operations preferred. Familiarity with robotics or data collection programs preferred.
- Strong operational leadership in complex, fast-scaling environments.
- Effective client communication and expectation management.
- Balances execution with financial and timeline constraints.
- Comfortable navigating ambiguity and providing structure day-to-day.
- Strong critical thinking, analytical skills, and autonomy.
- Recommends best practices, tools, and process improvements to enhance delivery.
Nice to have
- Experience managing crowd-based or community operations preferred.
- Familiarity with robotics or data collection programs preferred.
- Proficiency with Google Workspace and Microsoft Office
- working knowledge of data dashboards preferred.
- Agile/Scrum and/or PMP certification a strong plus.
Benefits
- Support day-to-day client relationship health, flagging satisfaction, risk, or growth signals up to the Program Manager.
- Monitor onsite project health through moderator check-ins and real-time site oversight.
Company info
- Welcome to TELUS Digital https://www.telusdigital.com/ - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
- With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
- From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
- Welcome to TELUS Digital https://www.telusdigital.com/ - where innovation drives impact at a global scale.
- As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
- This role can operate remotely in the United States with required travel to client sites and data collection locations.
Equal opportunity
- At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
- We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
- At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
- All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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