AAA Ncnu
Member Experience Associate
Jackson, CA · Contract
Sponsorship not specified$50k-$80kDetected 12 days ago
SalesCustomer SupportCommunicationProblem SolvingAdaptability
About the role
- The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations.
- In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets.
- This position rotates between branches depending on business needs.
Requirements
- Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
- Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
- must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
- Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
- Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases
- ability to quickly adapt to varying system configurations or processes across branches.
- Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
- 2-4 years of work experience, with at least 1 year in a sales role.
- Sales experience is required.
Nice to have
- Bonding/fingerprinting and P&C licensing may be required depending on branch needs.
- Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
- Customer Service experience.
Compensation
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Benefits
- Benefits - Medical, Dental, Vision, wellness program and more!
- Paid Time Off -
- Tuition Reimbursement Program
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This listing is sourced directly from AAA Ncnu's careers page and normalized into a canonical job model.