Hrsystem
Branch Manager
Benicia, CA · Full-time
Sponsorship not specifiedDetected 30 days ago
ExcelOperations ManagementSupply ChainProcess ImprovementERPPerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMicrosoft OfficeLean Manufacturing
About the role
- LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products.
- Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates.
- We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture.
Responsibilities
- Drive efficient daily execution of orders, inventory, and delivery processes.
- Ensure on time delivery for the Branch and to support the organization in obtaining its goals and objectives by operating in a cost-effective manner that leads to higher profits.
- Customer Service & Sales Support
- Implement standardized customer service policies and procedures across the branch to ensure consistency and excellence across all touchpoints.
- Ensure timely and accurate order fulfillment, quote processing, and customer support aligned with company standards.
- Support Account Managers by identifying technical sales opportunities and drive cross-functional collaboration to enhance service delivery and support revenue growth.
- Maintain high customer satisfaction ratings and resolve issues with urgency and professionalism.
- Effectively communicate and manage the Company's Quality & Continuous Improvement Strategy
- Train Team on Quality Work Instructions and Forms and maintain local repository of training
- Manage and keep current 5S implementation projects
Requirements
- Be at least 21 years of age
- 5-7 years of related warehousing or production experience
- 2-3 years of management or supervisory experience
- In lieu of degree will consider minimum 7-10 years management experience in an industrial distribution setting
- Ability to work nights and weekends, as required
- Must be able to successfully utilize the company software
- Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base
- Support qualified team members by facilitating required training and certifications, including hose coupling, crimping standards, and compliance with ASME welding requirements and certifications
- Maintain ISO9001:2015 standards, if required
Nice to have
- Bachelor's degree in Business, Operations Management, or Industrial Distribution.
- Experience with Lean Six Sigma or continuous improvement initiatives.
- Familiarity with hose, gasket, or conveyor product lines.
- Working knowledge of P&L responsibilities.
- Prior use of ERP systems in an industrial or distribution setting.
- Ability to pull, push, grasp, bend, lift, and carry up to 50 lbs independently on a repeated basis.
- Heavier items may be moved with team assistance or mechanical aid.
- Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.
Compensation
- Up to $100,000 annually
- Salary: Up to $100,000 annually
Benefits
- Paid vacation, holidays and sick time
- medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
- It is our policy to employ qualified persons without regard for veteran or disability status.
- Competitive compensation plan, with a bonus potential
Equal opportunity
- Qualified Candidates Only.
- Although we appreciate your interest, only those selected for an interview will be contacted.
- We will be accepting applications for this role through April 8, 2026.
- Equal Opportunity Employer
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