Artosai
Sr Solutions Architect
San Francisco · Senior
Sponsorship not specifiedDetected 9 days ago
Cloud PlatformsLLMsRoadmappingCRMLeadershipCommunication
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This role combines customer relationship management, technical leadership, and program management.
- That includes planning releases, coordinating new initiatives, solving technical challenges, and helping customers get the most out of the platform over time.
- You'll work closely with customer executives, IT, Security, Infrastructure, and business teams while partnering internally with Engineering, Product, and Customer Success.
Responsibilities
- Build relationships with technical and business stakeholders.
- Lead architecture reviews, roadmap discussions, executive business reviews, and technical planning sessions.
- Own customer initiatives from planning through delivery.
- Create implementation plans, release plans, project timelines, and technical milestones.
- Manage multiple workstreams across customer teams and internal engineering.
Requirements
- 8+ years leading enterprise customer programs in Solutions Architecture, Customer Engineering, Professional Services, Technical Program Management, or Enterprise Software.
- Proven experience leading the deployment and ongoing evolution of complex enterprise SaaS software within Fortune 500 organizations.
- Ability to influence engineering, product, executive stakeholders, and customer leadership without direct authority.
- Strong understanding of enterprise cloud architecture, APIs, authentication, networking, and distributed systems.
Company info
- Be the primary technical contact for Artos' largest enterprise customers.
- Help customers adopt new features and capabilities as the platform evolves.
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This listing is sourced directly from Artosai's careers page and normalized into a canonical job model.