Wfu
Benefits Manager, Human Resources
Winston Salem, NC · Full-time
No sponsorshipDetected 30 days ago
Computer VisionComplianceAccountingVendor ManagementERPHRHRISContract ManagementCustomer SupportHIPAACommunicationMicrosoft Office
About the role
- You will not be able to modify your application or add attachments after submission.
- Current Employees: Apply from your existing Workday account in the Jobs Hub.
- Job Description Summary This position is responsible for administering and maintaining the University's benefit programs.
Responsibilities
- Responsible for own work.
- Provided vendor management of external partners, including contract review and oversight for service level agreements.
- Manage the open enrollment process for active faculty and staffing including planning, communication, and administration.
- Support management's decision-making process by analyzing options and projecting future costs.
- Manage compliance with the Affordable Care Act process and compliance efforts.
Requirements
- Ability to lift up to 20 pounds.
- It cannot encompass all specific job tasks that an employee may be required to perform.
- Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
Skills
- Solid experience of accounting and budgeting.
- Solid experience of benefit programs and administration.
- General knowledge of HR functions.
- Ability to analyze, interpret, and communicate complex data.
- Excellent verbal and written communication skills in person, email, or by phone.
- Excellent attention to details.
- Ability to work efficiently and effectively and prioritize in a multitasking environment.
- Must be able to complete work by deadlines that are provided.
- Experience with Workday.
- Experience in higher education.
- Five years of benefits experience.
- Two years experience in a supervisory or managerial capacity.
Compensation
- Ensure annual filings, reporting, and plan documentation are up to date.
Benefits
- Manage the daily benefits administration including medical, pharmacy, behavioral health, dental, vision, supplemental, and life insurance plans.
- Serve as the liaison for the retirement process for faculty and staff including retiree benefits, administration, communication, events, and open enrollment.
- Monitor industry trends and best practices, evaluate peer benchmark data, and recommend new or enhancement/changes to existing benefit programs.
- Lead the development of benefits-related communication including benefits guidebook, flyers, newsletters, online resources, and presents new employee benefits orientation.
- Provide exceptional customer service comprehensive support and assistance while counseling employees regarding benefit plans, complex issues, policies, claims, and eligibility inquiries.
- Manage the fringe benefits budget and prepare updates to support data-driven decisions.
- Manage data integration files between the University and third-party administrators and lead benefits-related enhancements and updates in Workday.
- Evaluate and seek to improve benefits operating systems, processes, and efficiencies.
- Participates in the design, implementation, and testing of new benefits systems and system enhancements.
- Develops and executes test scripts, validates results, and ensures data integrity across HR, payroll, and benefits platforms.
- Provide supervisory oversight to the Benefits Specialist position.
Equal opportunity
- Statement
- The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
- Accommodations for Applicants
- If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
Visa & Work Authorization
- This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.
This listing is sourced directly from Wfu's careers page and normalized into a canonical job model.