NICE CXone

Senior Software Engineer

USA - Sandy, UT · Senior

Sponsorship not specifiedDetected 1 day ago

C#Distributed SystemsFull-Stack DevelopmentCode ReviewAWSCloud PlatformsLLMsAgentic AIDesign SystemsCommunicationCollaboration

About the role

We're looking for a technically strong engineer who is genuinely excited about AI - not because it's a trend, but because they've already been using it to do better work and they want to go further.
This person doesn't wait for training programs or permission to level up.
You also have real AI experience: you've worked with LLMs and AI tools in ways that go beyond surface-level prompting.

Design, build, test, and ship software across the full development lifecycle
Write clean, well-structured, Code and/or specification docs, leveraging AI as a partner, and also take responsibility for its quality in production. Take responsibility for its quality in production
Collaborate with product managers, designers, and other engineers to understand requirements and deliver working solutions
Build applications using AI-Claude, working in technologies such as AWS, C#, React.
They experiment on their own, stay ahead of what's available, and bring what they learn back to the team.

Solid experience in backend, frontend, or full-stack software development
Proficiency in one or more modern programming languages and frameworks
Strong understanding of testing practices, code quality, and software design principles
Hands-on experience using AI coding tools in real development work - not just exploration or hobby projects
Practical knowledge of how LLMs work, where they're effective, and where they fall short
Experience with prompt engineering - writing, iterating, and evaluating prompts for reliable output
Familiarity with agents, tool use, or AI-assisted workflow automation
AI & LLM Experience

Experience in CX, contact center, or enterprise SaaS environments
Familiarity with CCaaS platforms, voice/chat AI, or customer-facing AI products
Experience contributing to shared tooling, internal platforms, or developer experience improvements
A team that treats AI fluency as a professional standard - you won't be the only one who takes this seriously
Access to modern AI tools, frameworks, and the space to experiment and improve how you work
Real ownership - you'll be trusted to make decisions and see your work through to production
We care more about what you've built and how you think than where you went to school or what your title was.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.