Memorial Hermann Health System
Specialty Prescription Coordinator
US · Internship
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About the role
- The Specialty Prescription Coordinator is responsible for prescription order entry, insurance verification, adjudication of claims, completing prior authorization process and coordination of pharmacy financial assistance.
- In addition, this role provides customer service as a resourceful point of contact for patients and providers by reviewing patient profiles, scheduling new prescription and refill deliveries, and collecting key clinical information.
Skills
- Three (3) years experience in specialty, retail, mail order, or hospital pharmacy.
- Two (2) years experience in insurance verification, benefits, and eligibility investigations.
- Demonstrated attention to detail in completing tasks and communication with patients and healthcare providers on the phone.
- Ability to efficiently complete multiple daily work assignments while operating independently.
- Ability to work cross-functionally to solve problems and improve quality and service.
- Knowledge of medical and pharmaceutical terminology and pharmaceutical patient assistance programs.
- Demonstrated experience in customer service with strong interpersonal and communication skills.
- Functional skills with the Microsoft Office Suite of products (Outlook, Excel, Word, PowerPoint).
- Experience in specialty pharmacy or pharmacy benefit management strongly preferred.
- Principal Accountabilities
- Enters prescriptions and processes claims accurately, for new/refill prescriptions.
- Clarifies prescription orders with pharmacist and/or clinician as appropriate.
Company info
- At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.
- If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
This listing is sourced directly from Memorial Hermann Health System's careers page and normalized into a canonical job model.