Hopper

Hopper

Senior Manager, Global Payroll Systems & Equity Operations

US - Remote · Senior

Sponsorship not specifiedDetected 28 days ago
SwiftAlgorithmsMachine LearningHRISLeadershipCommunication

About the role

  • Sitting on the leadership team, your mandate is to transition the function away from manual, multi-vendor handoffs into an automated, highly scalable operating model that maximizes systemic efficiency without proportional headcount growth.
  • Strengthen compliance protocols, payroll controls, and documentation to protect the business from financial exposure and ensure audit readiness.
  • Establish clear processing calendars, accountability metrics, and data scorecards to measure function accuracy and capacity gains.

Responsibilities

  • This high-visibility role uniquely blends global cross-functional system design with hands-on execution to directly mitigate operational and financial risk..
  • Own the end-to-end global payroll operating model across employees, contractors, EORs, PEOs, and local providers.
  • Manage and develop a team of 2-3 direct reports while maintaining execution discipline and high operational standards.
  • Identify and implement automation workflows to minimize manual data transfers, recurring exceptions, and data friction.
  • Partner with HR Technology, IT, and Finance to drive payroll platform consolidations and maximize system reliability.

Requirements

  • Deep knowledge of payroll controls, financial audit readiness, and tax implications within a high-growth technology or fintech corporate structure.
  • The ability to convert complex operational patterns into clear, data-driven decisions that improve company-wide scaling efficiency
  • Controls & Compliance Rigor: Deep knowledge of payroll controls, financial audit readiness, and tax implications within a high-growth technology or fintech corporate structure.
  • Commercial & Analytical Mindset: The ability to convert complex operational patterns into clear, data-driven decisions that improve company-wide scaling efficiency

Skills

  • Proven experience managing multi-country payroll operations, specifically navigating EOR, PEO, and local provider frameworks.

Compensation

  • As the Senior Manager of Global Payroll Systems & Equity Operations at HTS, you will serve as a player-coach reporting to the Head of People Operations & Workforce Technology to modernize and scale our workforce compensation infrastructure.

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.

Company info

  • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
  • Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
  • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
  • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
  • Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels.
  • As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
  • Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
  • Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month.
  • Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
  • Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world.
  • HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category.
  • The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
  • Come take off with us!
  • At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications.
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This listing is sourced directly from Hopper's careers page and normalized into a canonical job model.