Deepgram

Deepgram

Senior Strategic Renewals Manager

USA | Remote · Senior

Sponsorship not specifiedDetected 41 days ago
SalesAccount ManagementNegotiationForecastingProcurementResearchCollaboration

About the role

  • Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency.
  • There is no organization in the world that understands voice better than Deepgram.
  • At Deepgram, we expect an AI-first mindset-AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance.

Responsibilities

  • Own renewal negotiations end-to-end for a book of strategic, high-value accounts, leading commercial conversations directly with customer executives, procurement, and finance.
  • Build and negotiate pricing and packaging for usage-based agreements (committed-use, credit tiers, discount structures), structuring multi-year commitments that protect ARR and capture growth.
  • Identify expansion opportunities during the renewal motion by using usage, adoption, and customer goals to surface growth potential, then partner with the Account Executive to help shape the expansion strategy.
  • lead the save and turnaround plays when an account is at risk.
  • Help shape the renewals motion as the function scales turning what works into a repeatable commercial motion, with the runway to lead a growing renewals team over time.
  • Want to operate as a strategic partner to customer executives, and you're comfortable being the most commercially fluent person in the room.
  • Get ahead of churn and contraction risk with a clear point of view on value realization; lead the save and turnaround plays when an account is at risk.
  • You understand how usage, pacing, and commitment structures drive a renewal, and you can forecast and negotiate around all of it.
  • A point of view on how renewals should work in an AI-native company, and ideas for how to build it here.

Compensation

  • Annual wellness stipend

Benefits

  • Medical, dental, vision benefits
  • Annual wellness stipend
  • Mental health support
  • Generous paid parental leave
  • Flexible schedule
  • Quarterly personal productivity stipend
  • One-time stipend for home office upgrades
  • Learning / Education stipend

This listing is sourced directly from Deepgram's careers page and normalized into a canonical job model.