21st Mortgage
Receptionist
Knoxville, TN
Sponsorship not specifiedDetected 31 days ago
About the role
- Receptionists will answer incoming calls routed to the reception queue.
- The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to transfer the call.
- ESSENTIAL FUNCTIONS: - Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice. - Routing incoming calls to the correct team member or department.
Requirements
- Must have a clear speaking voice and professional phone etiquette.
- Must have a positive attitude.
- Must be comfortable multi-tasking while in a fast-paced environment.
- Highschool diploma required
- Accurate, fast typing skills.
- Business Unit -
- 21st Mortgage
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This listing is sourced directly from 21st Mortgage's careers page and normalized into a canonical job model.