Houston Rockets

Part-Time Event Day Command Center Dispatcher

Houston, TX · Part-time

Sponsorship not specifiedDetected 12 days ago

LeadershipCommunicationOrganizational Skills

About the role

General Description: This position is responsible for ensuring all incoming maintenance, security, housekeeping, and other general calls are properly documented in the dispatch system.
The Event Day Dispatcher will ensure specific departments are notified immediately following the information provided by phone.
include but are not limited to: Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

Ability to arrive 1-2 hours prior to any staff entering the building and stay up to 1-2 hours post event.
Appropriately document information that is called in.

1-3 years of experience in customer service.
Detail oriented and highly organized with an ability to handle multiple tasks and adapt to change.
The employee is regularly required to stand, sit, walk and communicate with others.
The employee must be able to transfer and move items for departmental needs.
PHYSICAL & MENTAL REQUIREMENTS: The employee is regularly required to stand, sit, walk and communicate with others.
Must have a calm demeanor and be able to communicate issues clearly.
Must be able to work 70% of the Toyota Center events each month.

At least one-year of prior dispatch/ supervisory experience (Venue or stadium operations preferred).

Ensure calls are only made for necessary information regarding safety, emergencies, medical incidents, and maintenance needs in the arena.

This listing is sourced directly from Houston Rockets's careers page and normalized into a canonical job model.