Trupanion

Trupanion

Licensed Insurance Sales Agent - Québec, Bilingual

Montreal, QC, Canada · Full-time

Sponsorship not specifiedDetected 22 days ago
Customer SupportCommunicationProblem SolvingCritical Thinking

About the role

  • Trupanion is a leading provider of medical insurance for cats and dogs in North America.
  • If you have an active AMF approved General Damage Insurance Level 1 or Personal Damage Insurance Level 1 license and demonstrate a commitment to delivering exceptional service in sales and customer interactions, this position is for you.
  • As Licensed Insurance Sales Agent, you will play a pivotal role in supporting both current and future members.

Responsibilities

  • Answer inbound warm leads from potential members who are interested in our pet insurance policies.
  • Maintain call control and guide conversations effectively to achieve successful enrollment.
  • We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

Requirements

  • Fluent in both English and French, with the ability to seamlessly transition between languages in member interactions.
  • Ability to adapt to the diverse needs and preferences of members.
  • Knowledge, Skills & Abilities Required for Success:
  • Critical Thinking/Think Creatively: Possess the ability to adapt to evolving situations and identify innovative solutions.
  • Having the ability to explain solutions in a different way.
  • Emotional Resilience: Demonstrates self-awareness and the ability to adapt to stressful situations or challenging circumstances
  • Weekend availability is required.
  • Minimum of 2 years' experience in a sales and/or customer service role, with a track record of delivering exceptional service.

Skills

  • Handle inquiries from current members expressing their intention to cancel their pet insurance policy.
  • Employ active listening and problem-solving skills to understand concerns, explore alternatives and strive to retain members.
  • https://www.youtube.com/watch?v=vdWZ4KHiPTQ
  • Trupanion is an equal opportunity employer and embraces diversity.
  • Please contact us to request accommodation.

Compensation

  • The annual salary for this position is $80,000 CAD on a full-time schedule. Along with the base salary, Trupanion employees may be eligible for monthly bonuses based on individual performance.

Benefits

  • Employer-paid extended health coverage for you and your family
  • Trupanion will partner with Wealthsimple to register your RRSP, pension, etc.
  • Four weeks of paid time off and 11 paid float holidays (you can decide which days are most important to you!)
  • Employer-paid medical insurance for one pet (cat or dog)
  • Paid time off to volunteer at nonprofit organizations
  • Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Equal opportunity

  • equal opportunity employer and embraces diversity.
  • We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
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This listing is sourced directly from Trupanion's careers page and normalized into a canonical job model.