CompuGroup Medical

Customer Success Manager

Remote - United States of America

Sponsorship not specifiedDetected 27 days ago

SalesAccount ManagementBusiness DevelopmentAccountingCustomer SuccessLeadershipCommunicationOrganizational SkillsMicrosoft OfficeAccounts Payable

About the role

Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Personal Time Off to promote work life balance. - Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Please make sure to include your salary expectations as well as your earliest possible hire date.

A proven record as a strategic account manager/consultant with demonstrated success in customer growth and retention.
Solid business development, leadership, administrative and organizational skills - accuracy, attention to detail, ability to multitask and prioritize.
Computer skills required using Microsoft Outlook, Word, PowerPoint and Excel.

Please make sure to include your salary expectations as well as your earliest possible hire date.

Medical, Dental and Vision as well as 401k with employer matching.
Personal Time Off to promote work life balance.
Create the future of e-health together with us by becoming a Customer Success Manager
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare.
At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
We create the future of e-health.
At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age.
Modern workplaces, flexible working hours, hybrid work options and much more.

We are offering a variety of internal career opportunities and numerous long-term perspectives.
Responsible for post-sale interaction with customers to maximize engagement/retention and assist customers in the use of eMDs products and/or services by increasing market share.
Serve as the key contact, trusted advisor, advocate and responsible party for a group of Revenue Cycle Management (RCM) customers across multiple specialties by establishing and maintaining strong relationships with multiple levels of the customer organization including providers and C-Suite leadership.
Ensure coordination of resources by identifying support services needed by customers from other areas of eMDs, including practice management, sales, information technology, accounting, administration, compliance, consulting services.
Perform and/or facilitate periodic billing audits for assigned customers.
Manage, monitor, and drive improvements in all KPI's and the revenue cycle for multiple RCM customers.
Become a part of a significant initiative.

At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.

This listing is sourced directly from CompuGroup Medical's careers page and normalized into a canonical job model.