Jobgether

Spécialiste de remboursement, Bilingue - Bilingual Reimbursement Specialist

Canada · Full-time

Sponsorship not specifiedDetected 1 day ago

ComplianceCRMCustomer SupportCommunicationProblem SolvingMentoringOrganizational Skills

About the role

You will contribute to improving operational processes while maintaining accurate documentation and high-quality service delivery.
Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
The final decision and next steps (interviews, assessments) are managed by their internal team.

High school diploma/GED or equivalent professional experience required.
2+ years of experience in customer service, patient support, case coordination, service operations, order management, or related fields.
Bilingual proficiency in English and French required.
Strong communication skills, both written and verbal, with the ability to explain information clearly.
Ability to analyze issues, identify solutions, and coordinate follow-up actions.
Ability to work independently while collaborating effectively with cross-functional teams.

Monitor workflows, queues, and transaction quality to identify delays, prevent errors, and improve operational consistency.
Escalate complex cases, risks, and unresolved issues to the appropriate teams to ensure continuity of service.
Identify opportunities for workflow optimization and contribute to the adoption of digital processes that improve efficiency.

Comprehensive health, dental, and vision benefits.
Family support benefits, including parental leave, caregiver support, adoption assistance, and family-building resources.
Opportunities to contribute to healthcare solutions that improve access and outcomes for patients.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.