Sony
Senior Manager - Content Personalization
United States, San Mateo, CA · Senior
Sponsorship not specified$176k-$264kDetected 13 hours ago
Data ScienceA/B TestingLeadershipProblem SolvingMentoring
About the role
- As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers.
- With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization.
- Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations.
Responsibilities
- Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth.
- Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization.
- Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives.
- Establishing and developing a clear set of KPI's with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans.
- Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement.
- Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations.
- Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations.
- Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.
- responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth.
- develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement.
Requirements
- Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
- Bachelor's degree or equivalent in Math, Marketing, Data Science or Business Analytics
- Experience and comfort of delivering in a high energy, fast paced and changing environment.
Skills
- Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams.
Compensation
- At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Company info
- Why Sony Interactive Entertainment?
- Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work.
- Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand.
- As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence.
- SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual (IP) in the world.
- Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
- Senior Manager, Content Personalization
- San Mateo, CA (hybrid)
- US Remote considered*
- Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
- Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
Equal opportunity
- Statement:
- Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
- We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
- Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
This listing is sourced directly from Sony's careers page and normalized into a canonical job model.