Pomelo Care
HR Business Partner
United States
Sponsorship not specifiedDetected 29 days ago
Performance ManagementEmployee RelationsPatient CareCommunication
About the role
- Reporting to the Senior HRBP, you will be responsible for executing people programs, maintaining operational excellence, and owning foundational HRBP pillars like leave management, accommodations, and employee relations.
- This role sits at the intersection of people operations and hands-on partnership - you'll have real ownership across a broad range of HRBP work while contributing to initiatives that shape how Pomelo scales.
- Serve as an Advisor: Act as a reliable point of contact for employees and managers regarding Pomelo's internal policies, general HR inquiries, and standard performance and engagement processes.
Responsibilities
- Support Employee Relations: Manage lower-complexity employee relations (ER) matters independently using established HR frameworks.
- Provide tactical support to Senior HRBPs on complex cases, including documentation and follow-ups, ensuring all employees feel heard and policies are applied equitably.
- Drive Employee Program Operations: Support the end-to-end planning and execution of programs such as Pomelo's engagement survey and performance review processes, managing timelines, internal communications, and participation rates.
- Partner with Senior HRBPs to analyze data, iterate on processes, and work with leaders to drive successful outcomes.
- Lead Culture & Recognition Programs: Execute recurring virtual and in-person culture initiatives (e.g., peer recognition tools, focus groups, shout-outs, company offsites). Track action items from these pulses to ensure sustained organizational momentum.
- Maintain Program Operations: Maintain impeccable documentation, operational trackers, and project timelines for all active HR programs, proactively identifying opportunities to make workflows more scalable.
- High EQ & Strong Judgment: A clear, empathetic written and verbal communicator who follows through, maintains executive presence, and builds fast trust with cross-functional stakeholders.
- You maintain a strong sense of discretion when handling sensitive, confidential employee data.
- Partner with HR Ops to ensure precise documentation, maintain stakeholder alignment and maintain strict confidentiality.
Nice to have
- 2 to 4 years of progressive experience in HR, People Operations, or Employee Experience
Benefits
- Manage Leaves & Accommodations: Serve as an empathetic point of contact for employees navigating a leave of absence (LOA) or requesting accommodations.
- Foundational HR Partner Knowledge: Solid familiarity with core HR workflows, such as onboarding and offboarding, performance management frameworks, and leave of absence administration.
Company info
- Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
- We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
- Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
- Execute recurring virtual and in-person culture initiatives (e.g., peer recognition tools, focus groups, shout-outs, company offsites).
- Track action items from these pulses to ensure sustained organizational momentum.
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This listing is sourced directly from Pomelo Care's careers page and normalized into a canonical job model.