Broadridge
VP, Product Managemant (Inbound Communications)
New York City, New York · Vp
Sponsorship not specified$230k-$240kDetected 23 hours ago
AI OrchestrationProduct ManagementProduct StrategySalesLeadershipCommunicationPublic Speaking
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odds of building a lasting career here
37Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
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About the role
- Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
- Please note that honesty and transparency are critical to our hiring process.
- Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Responsibilities
- Own the product strategy, multi-year roadmap, market positioning, and go-to-market direction for Broadridge's Inbound Communications Solutions portfolio.
- Lead the evolution of multichannel inbound capture capabilities across mail, paper, digital files, email, fax, mobile, desktop upload, and client-system transmissions.
- Partner with Technology, Operations, Sales, Client Relations, Implementation, and senior business leaders to deliver a cohesive product experience from sales through onboarding and ongoing service.
- Drive product requirements and prioritization for document classification, indexing, OCR, AI-based extraction, workflow orchestration, reporting, security, and integrations.
- Support strategic client and sales opportunities by articulating the product value proposition, standard capabilities, solution architecture, product boundaries, and implementation considerations.
- Develop market-facing product documentation, solution narratives, use cases, sales enablement materials, standard feature definitions, and product packaging.
- Drive a disciplined approach to standard versus non-standard requests, identifying opportunities for reusable product enhancements while limiting unnecessary customization.
- Monitor industry and competitive trends in inbound communications, intelligent document processing, enterprise content management, workflow automation, AI, and digital transformation.
- Define and monitor success measures, including product adoption, revenue growth, pipeline support, implementation speed, processing efficiency, document volumes, quality, and client satisfaction.
- Deep knowledge of inbound communications, document intake, digital mailroom, imaging, forms automation, intelligent document processing, workflow automation, document management, or enterprise content services.
Requirements
- 15+ years of product management, product strategy, solution management, or related leadership experience.
- Experience supporting strategic sales cycles, client discovery, executive presentations, and product positioning.
- Ability to synthesize client feedback, market insight, technical considerations, and operational needs into clear product direction and investment decisions.
- Bachelor's degree or equivalent relevant experience.
- Ideal Candidate Profile
- Strong understanding of the inbound communications lifecycle, including capture, scanning, classification, indexing, extraction, validation, workflow, and data integration.
- Experience with OCR, AI-enabled extraction, document intelligence, workflow orchestration, low-code workflow tools, or business process automation platforms.
Nice to have
- MBA or other relevant advanced degree preferred.
- Experience with AI/OCR, intelligent document processing, enterprise workflow platforms, content services, or digital mailroom solutions.
- Familiarity with regulated data handling, role-based access, audit trails, encryption, and compliance-driven workflows.
- How Success Will Be Measured
- A clear, market-informed product strategy and multi-year roadmap for Inbound Communications Solutions.
- Increased adoption of standardized inbound communications, imaging, workflow, and forms automation solutions.
- Stronger product packaging, documentation, sales enablement, and market-facing positioning.
- Reduced unnecessary customization and more repeatable client onboarding and implementation.
Compensation
- The salary range for this position is between $230,000 - $240,000.
- Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Benefits
- Define a clear, standardized product vision spanning imaging and capture, workflow automation, forms automation, and data extraction.
Company info
- At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
- Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications.
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