Ultima Genomics
Field Service Engineer II, Arizona
Phoenix, Arizona, United States · Mid
Sponsorship not specifiedDetected 56 days ago
BioinformaticsResearchCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies.
- Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond.
- This role pays between $37 and $42 per hour, if performed in Arizona, and your actual base pay will depend on your skills, qualifications, experience, and location.
Responsibilities
- Review technical reports and documents from customers.
- Maintain records of tool configurations pertaining to hardware, software, consumables, and application releases
- Manage customer interface with research and development groups.
- Maintain a working relationship with customers and instill confidence and credibility in our company and product
- Exceed customer expectations of service, support, and the product under development
- Talented at building prototypes from preliminary drawings and schematics
Compensation
- At Ultima Genomics, your base pay is one part of your total compensation package.
Company info
- We are well-funded and have raised approximately $600 million from global top-tier investors.
- We are looking for a highly motivated Field Service Engineer II, currently located in Phoenix, Arizona, to join our team!
- Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers
- Provide on-site service to customers primarily in the Phoenix, Arizona area; including repair and installation of company instrumentation, operation of instruments when needed and managing lab inventories
Visa & Work Authorization
- g pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domesti
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This listing is sourced directly from Ultima Genomics's careers page and normalized into a canonical job model.