Imh
Patient Service Representative
Utah Valley Clinic · Part-time
Sponsorship not specified$18k-$24kDetected 8 days ago
Customer SupportHIPAAEpicEHR/EMRCommunication
About the role
- Job Description: The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.
- The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
- Join Our Team as a Patient Service Representative!
Responsibilities
- This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Requirements
- Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system.
- Obtains copies of insurance cards, forms of ID, and signatures on all required forms.
Nice to have
- Billing and collections experience.
- High school diploma or GED preferred.
- Physical Requirements
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.
- This includes frequent computer use for typing, accessing needed information, etc.
- Position may require standing for long periods of time, lifting supplies
- May assist patients into/out of the clinic.
- Utah Valley Clinic
Compensation
- $18k-$24k
Benefits
- We are seeking an organized and compassionate Patient Service Representative to join our healthcare team.
- Discover why Intermountain Health is a great place to work (youtube.com)
- Learn more about our comprehensive benefits package here.
Company info
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Equal opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This listing is sourced directly from Imh's careers page and normalized into a canonical job model.