Coffeeandbagelbrands

General Manager

US – Hermantown, MN (5112 Miller Trunk Hwy) · Full-time

Sponsorship not specified$21k-$40kDetected 2 days ago

SparkSupply ChainInventory ManagementHRISCommunicationMentoringAdaptabilityFood Safety

About the role

As a General Manager, you are responsible for the financial performance of the store.
You will continuously encourage strong team engagement and a healthy culture by ensuring that clear roles and responsibilities are understood.
You will do this by setting appropriate expectations, holding team members accountable, and, as a team, delivering a great overall guest experience.

Develop creative team member engagement strategies and foster a culture of continuous internal growth and development.
Build and maintain a high-performing team through goal and standard setting, accountability, inspiration, and consistency by utilizing Caribou tools and resources.
Provide ongoing coaching, feedback, and recognition to team members to support their development, enhance performance, and foster a positive and motivating work environment.
Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence, continuous improvement, and fun.
Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights and results-driven initiatives.
Utilize financial planning knowledge to manage budgets for the store and company.
Manage the Operating Statement and other financial inputs to analyze trends.
Create energy, enthusiasm, and focus on meeting and exceeding sales goals.
Support the delivery of operational excellence to drive in-store sales initiatives that enhance the overall business performance.
Manage inventory and waste to ensure operational efficiency and minimize loss.

Required:
A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education.
Must be 18 years of age or older.
Have reliable transportation.
Ability to work full-time (47 hours per week). The GM Role often entails overview hours including early mornings, evenings, weekends and holidays.
Willingness to learn new systems and tools as they are introduced to support the business.
Preferred:
Physical Requirements:
The physical requirements for this position are bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodation.

ServSafe certification or ability to receive a certificate within 90 days of employment
Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training.
Keen aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
Valid driver's license.
High school diploma or GED equivalent.

$20.82 - $39.77 per hour
Starting pay is subject to Local and State Minimum Wage regulations.
Ranges reflect what employer reasonably and in good faith expects to pay for such position.

Take ownership and lead with passion and vision to drive store performance, inspiring the team to drive sales, profitability, and operational excellence.
Manage supply chain processes and asset management to ensure timely replenishment, accurate stock levels, and efficient resource allocation, minimizing disruptions and supporting seamless store operations.
Maintain rigorous standards in food safety, sanitation, and health protocols.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!
Apply today and be part of the 'Bou Crew!

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.
If you have a disability or special need that requires accommodation, please let us know.

try, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, citizenship, marital status, disability, Veteran status, or any other characteristic protected under

This listing is sourced directly from Coffeeandbagelbrands's careers page and normalized into a canonical job model.