iCapital

Site Reliability Engineer - Vice President

Salt Lake City, Utah, United States · Exec · Full-time

Sponsorship not specified$130k-$160kDetected 13 days ago

Distributed SystemsPostgreSQLMongoDBDynamoDBAWSKubernetesTerraformPrometheusGrafanaSite Reliability EngineeringIncident ResponseCommunication

About the role

As a Site Reliability Engineer, you'll work at the intersection of software engineering and operations, applying engineering principles to infrastructure challenges.

Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
Develop observability standards across metrics, logs, and traces, including instrumentation and dependency mapping patterns (OpenTelemetry where applicable).
Lead technical evaluations and PoCs for observability platforms and integrations
Drive automation to eliminate toil, improve repeatability, and accelerate recovery (incident workflows, runbooks, and remediation where appropriate).
Serve as Incident Commander for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through using established tooling workflows.
Lead technical evaluations and PoCs for observability platforms and integrations; define success criteria and migration approach for adoption.

7+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams.
Strong experience with AWS and container orchestration (Kubernetes) in production environments.
Familiarity with common data stores and managed services (e.g., Postgres, MongoDB, DynamoDB) and how they fail in distributed systems.
Experience with at least two observability stacks (Prometheus/Grafana, New Relic, Splunk, CloudWatch, ELK, etc.) and driving standardization across them.
Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance.
Demonstrated experience defining SLOs/SLIs and using them to drive operational and engineering decisions.
Proven ability to design and implement observability solutions that produce actionable insights while reducing alert fatigue and operational noise.
Strong IaC skills (Terraform preferred) and the ability to build reusable automation and standards (monitoring as code, configuration patterns).
Strong incident response skills, including leading retrospectives/postmortems and improving reliability through systematic follow-up.
Strong debugging skills across distributed systems and production environments, including performance and reliability investigations.

The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.

The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.

https://www.linkedin.com/company/icapital-network-inc |
Define and implement reliability and operability standards for Kubernetes-based services, including scaling patterns, resource constraints, rollout safety, and baseline dashboards and alerts as part of service onboarding.
We believe the best ideas and innovation happen when we are together.

https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This listing is sourced directly from iCapital's careers page and normalized into a canonical job model.