Live Nation

Live Nation

Insomniac - Vans Warped Tour Long Beach 2026 Seasonal Ground Control / Headliner Experience Festival Team Member

Long Beach, CA, USA

Work authorization required$17k-$20kDetected 26 days ago
ExcelCustomer SupportPremiere Pro

About the role

  • Do you excel at providing exceptional customer service?
  • We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of helping others.
  • Insomniac produces some of the most innovative, immersive music festivals and events in the world.

Responsibilities

  • Provide support at entrance areas using megaphones to assist Headliners with directional support
  • Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction.

Requirements

  • Experience using radios and ability to work under pressure in stressful environments is required
  • Must be able to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.
  • Must be able to stand on your feet for up to four hours at a time and walk long distances
  • Must be able to lift up to 20lbs
  • Must be able to walk up/down stairs
  • Must be able to tolerate loud noise levels & busy environments
  • Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • May work in drastic temperature climates

Nice to have

  • Customer service-related work experience is preferred

Compensation

  • Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law.
  • It is estimated based on what a successful California applicant might be paid.
  • It assumes that the successful candidate will be in California or perform the position from California.
  • Similar positions located outside of California will not necessarily receive the same compensation.
  • In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.
  • $16.90 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Benefits

  • Learn how to operate a two-way radio and perform emergency medical calls

Company info

  • The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world's largest dance music festival and attracts more than 525,000 fans over three days.
  • The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

Equal opportunity

  • Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
  • The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
  • Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Visa & Work Authorization

  • Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

This listing is sourced directly from Live Nation's careers page and normalized into a canonical job model.