NMI
Senior Product Manager, Market Expansion – Merchant Central
Canada, Remote · Senior
Sponsorship not specifiedDetected 12 days ago
ComplianceProduct ManagementJiraCRMResearchUnderwriting
About the role
- The gateway has long had an international footprint, and this role brings the SaaS layer to match it.
- You'll work at the intersection of product, engineering, partnerships, compliance, and go-to-market to expand what Merchant Central can do-and where it can go.
- Use AI tools actively-market research, requirement synthesis, competitive analysis, documentation drafting-and bring that speed to your workflow
Responsibilities
- NMI's SaaS products power how ISOs and ISVs manage their entire merchant lifecycle-from pipeline and onboarding to underwriting, boarding, residuals, and support.
- You'll start with Canada-integrating new strategic processors into our SaaS products and building the foundation for a Canadian-market-ready product-then extend the roadmap toward the UK/EU.
- Lead the integration of new strategic processors into Merchant Central from end to end-partner with Engineering on API specs, boarding flows, processor-specific configurations, local payment methods, and reconciliation
- planning, review, retrospectives; own delivery visibility for your roadmap
- Partner with Product Marketing to develop external-facing content and messaging for new geographies-you understand what makes Canada (or the UK) different and you help us say it clearly
- Partner with Legal, Compliance, and Finance on local licensing, data privacy (PIPEDA in Canada, GDPR in EU), tax treatment, and operational requirements
- you write user stories and acceptance criteria (or use AI to do so), manage Jira backlogs, and stay close to engineering through delivery
- Own the international expansion roadmap for Merchant Central, phased by market: Canada first, then UK/EU, then determine what comes next.
- Write detailed user stories, acceptance criteria, and bug reports for the delivery team-you own delivery and strategy
- Manage the product backlog: groom, prioritize, and sequence work to keep the team moving with clarity on scope and dependencies
Requirements
- 5+ years in product management with at least 3 years in payments, fintech, or B2B SaaS
- Strong understanding of payment localization: local payment methods, processor integrations, currency handling, regulatory compliance, and operational differences by market
- Comfort operating in ambiguity-this market and this roadmap are being built
- You may be a fit for this role if you have:
Company info
- The Merchant Central team builds and operates NMI's payments CRM and merchant lifecycle platform-the software that helps ISOs and ISVs manage deals, onboard merchants, underwrite risk, board to processors, run residuals, and support their portfolios.
- Our partners run their businesses on Merchant Central.
This listing is sourced directly from NMI's careers page and normalized into a canonical job model.