Brinks
Transportation Coordinator
Miami FL
Sponsorship not specifiedDetected 7 days ago
LogisticsCustomer SupportResearchMicrosoft OfficeFreight Forwarding
About the role
- The Import/Export Transportation Coordinator is responsible for providing hands on customer service and customer assistance for the prompt, effective transportation, clearance, import, export and routing of both domestic and international parcels in accordance with proper procedures for BGS customers.
Responsibilities
- Partner with operations staff to determining accurate operational service capabilities.
- Responsible for meeting all IATA and US Customs requirements in document generation and cargo handling.
- Prepare customs entries and follow-up with the clearance process on all entries prepared through partnership with internal and external partners.
- Scan, file, copy, and assemble documents including: bills of lading, dock receipts, licenses, and consulate documents.
- Perform Data entry for all export shipments into operating system and maintain hard copy files.
- We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives.
Requirements
- Minimum 1 years of hands on air freight Export coordination experience including but not limited to routing of shipments, pricing, routing. data entry and ensuring an outstanding customer service experience.
- Minimum of 1 years working with Microsoft Office and other transportation field software programs - both industry based and proprietary.
- Must be 21 years of age or older.
- Must be fluent in English & Spanish
- Determine and secure paperwork required for all international moves, including (but not limited to) commercial invoices, special customs paperwork, etc.
- Determine whether a courier is required on a given shipment, and make courier arrangements with the appropriate gateway airport office.
Nice to have
- Experience in a fast paced high volume Import / Export department for an air freight forwarder.
- Good basic math skills.
- Transferrable internal BGS experience in an Exports, Customer Service or other Operational position with working knowledge of BITS, ATLAS and GARCIA.
- Experience in secured logistics.
- Advanced level skills in Microsoft Office skills.
- Professional Skills:
Skills
- Fluent in English and Spanish
- Professional, positive demeanor
- Excellent customer service.
- Collaborative work style.
- Good ethics and integrity.
- Strong attention to detail.
- Analytical problem solving.
- Brink's provides an outstanding total compensation package for this position.
- What's Nex t?
- For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
- Brink's is also committed to providing a drug-free workplace.
Compensation
- Brink's provides an outstanding total compensation package for this position.
Company info
- Brink's Global Services is a division of Brink's Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents.
- Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees.
- We have a challenging opportunity for a Import/Export Transportation Coordinator - Miami based out of our Latin America Regional office in Miami, FL.
- Receive incoming calls, e-mails and faxes from customers, Brink's affiliates, subcontractors and agents and respond to requests for rates, billing issues, service queries, in a timely manner
- Work closely with other members of the department to ensure the appropriate completion and distribution of the workload and maintain a high quality of service to the customers via time efficient and effective response to voice mails, e-mails, and phone calls and by always ensuring that each customer is treated with the utmost respect and consideration.
- Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.
- Our network of operations in 52 countries serves customers in more than 100 countries.
- Interface and coordinate smooth operation of the Import / Export Department with customers, airlines, and field locations.
Equal opportunity
- We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
This listing is sourced directly from Brinks's careers page and normalized into a canonical job model.