Capstoneinvestmentadvisors
Application Support Engineer
New York, New York
Sponsorship not specified$150k-$180kDetected 21 days ago
PythonGitSQLLinuxGrafanaLLMsA/B TestingJiraLeadershipCommunicationCollaboration
About the role
- But this role is about more than keeping the lights on.
- You will be expected to respond to production issues outside standard hours.
- What we're looking for is someone who leans into that responsibility while consistently working to reduce the frequency and manual burden of those moments through better tooling and automation.
Responsibilities
- Perform QA testing for new functionality ahead of release
- Collaborate with development teams to escalate and resolve complex technical problems
- Build and maintain relationships with business stakeholders across investment and middle office teams
- Develop and maintain Grafana dashboards and alerting infrastructure to shift the team from reactive troubleshooting to proactive detection
- Maintain clear, high-quality documentation of systems, workflows, and runbooks
- Build automated solutions to handle recurring operational checks, reducing manual intervention and improving system observability
- We're investing heavily in AI-assisted operations, infrastructure observability, and automating away the manual checks and reactive firefighting that define legacy support functions.
Nice to have
- 3-5 years of experience in a production or application support function, ideally within financial services or a trading environment
Skills
- Bachelor's degree in an IT related discipline
- Basic Python skills
- Working knowledge of FIX protocol, Linux, and SQL Server
- Experience with observability or monitoring tools (Grafana, or similar)
- Familiarity with trading or execution systems (EMSX, Flextrade, or similar EMS)
- Exposure to market data platforms, Git, and Jira
- Curiosity about AI/LLM tooling and how it can be applied in an operational context
- Benefits & Compensation Information:
- Some benefits included in this role are:
Compensation
- Benefits & Compensation Information:
Benefits
- We offer a robust and competitive benefits program to ensure the well-being of our colleagues.
- Time-Off, Retirement and Commuter Benefits
- Gym Reimbursement and other Discounts
- Monitor and maintain the health of our technology platform (Keystone) and related trading applications throughout the trading day
Company info
- Careers - Capstone (capstoneco.com)
- Don't forget to follow us on LinkedIn
- Capstone's Commitment
- At Capstone, we value a diverse, equitable, and inclusive workplace where all employees feel appreciated and respected.
- Our commitment to a nondiscriminatory approach extends equal opportunities for employment and advancement across our programs, departments, and locations.
- We actively seek and appreciate a variety of life experiences and heritages and advocate for the amplification of all voices.
- At Capstone, we're all about creating a workplace where you can thrive and make a real impact.
- We value innovation, teamwork, trust, and discipline, and we know you do too.
- We are looking for a technically curious support engineer to join our Front Office Technology team.
- We value and respect our colleagues and their well-being inside and outside the workplace and our culture reflects this.
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This listing is sourced directly from Capstoneinvestmentadvisors's careers page and normalized into a canonical job model.