Boyd Gaming
Floor Supervisor Casino
Kansas City, MO, United States
Sponsorship not specifiedDetected 22 days ago
RESTCustomer SupportLeadershipCommunicationMentoring
About the role
- Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States.
- Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Responsibilities
- Maintain continuous presence and circulation throughout the assigned gaming area to monitor operations and ensure compliance
- Cultivate and maintain superior customer relations by evaluating player activity and extending complimentary services strategically to enhance player retention and Company reputation
- Provide direct supervision, coaching, and professional development support to assigned dealers and gaming staff
Requirements
- Minimum age of 21 years
- Comprehensive knowledge of all table games, gaming regulations, and Company policies
- Excellent verbal and written communication skills with demonstrated ability to interact professionally with diverse individuals
- Ability to obtain and maintain all necessary gaming licenses and certifications as required by regulatory authorities and the Company
- Proficiency in mathematical calculations and financial transaction verification
- Demonstrated ability to work in a fast-paced, high-pressure gaming environment
Nice to have
- Prior experience as a casino floor supervisor or in a supervisory capacity within the gaming industry
- Proficiency with gaming management systems and player tracking software
- Experience in staff supervision, performance evaluation, and professional development
- Knowledge of gaming equipment inspection and integrity verification procedures
- Certification in responsible gaming practices or gaming compliance
- Demonstrate comprehensive knowledge of all assigned table games, including rules, procedures, and payout calculations
- Accurately calculate and verify all gaming payoffs and financial transactions
- Monitor and enforce strict compliance with gaming regulations, Company policies, and established procedures
Compensation
- Conduct formal performance evaluations for designated team members on an annual basis
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This listing is sourced directly from Boyd Gaming's careers page and normalized into a canonical job model.