Stord
Staff Technical Program Manager
Remote, United States · Staff+
Sponsorship not specifiedDetected 14 days ago
Data ScienceA/B TestingSalesforceSupply ChainLogisticsVendor ManagementRoboticsResearchLeadershipCollaboration
About the role
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
- Stord is rapidly growing and is on track to double our revenue in the next 18 months.
- Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Responsibilities
- Experiment Lifecycle Management: Own and govern the end-to-end experimentation pipeline.
- Innovation Roadmap Management: Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations.
- External Collaboration: Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities.
- Scaling Playbooks: Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments.
- Customer & Executive Demonstrations: Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations.
- Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations.
- Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations.
- Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
- With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty.
- Stord Labs is an innovation center designed to evaluate emerging logistics technologies and redefine the future of fulfillment.
Requirements
- Bachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline.
- 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles.
- Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations.
- Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development.
Nice to have
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs.
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS).
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting.
Skills
- Own and govern the end-to-end experimentation pipeline.
- Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework.
- Enforce disciplined kill/scale decisions based on performance outcomes.
- Strategic Partner Management & Prioritization
Compensation
- Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Benefits
- Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.
Company info
- Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout.
- Pilot Program Management: Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout.
- To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
This listing is sourced directly from Stord's careers page and normalized into a canonical job model.