Patsnap

Account Manager - Life Sciences

Toronto

Sponsorship not specifiedCAD 70k-CAD 80kDetected 23 days ago

ValuationIntellectual PropertyCustomer SuccessResearchLeadershipPublic Speaking

About the role

Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity.
Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai.

Manage relationships within a portfolio of large, strategic clients.
Drive renewals and achieve quarterly expansion targets.
Partner closely with Account Executives and Account Directors on expansion opportunities.
Build trusted relationships with multiple stakeholders across customer organizations.
Lead account reviews, track customer objectives, and ensure value realization across teams.
Identify risk areas and develop retention strategies.
Collaborate with cross-functional teams (Sales, Product, and etc) to deliver exceptional client experiences.
Commercially minded and comfortable partnering with sales to drive results.
Organized and proactive in using account planning frameworks to drive value-based outcomes.
Leadership: We lead by example and inspire each other to reach for new heights.

Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
Strong relationship management skills, with a consultative and value-driven approach.
Skilled in presenting, influencing, and negotiating with senior stakeholders.
Organized, analytical, and proactive in planning account growth.
Excited to work in a fast-moving, global SaaS environment.

Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit.

We are open and honest and share our ideas with care and consideration.
We are lifelong learners who aspire to improve each day.
A genuine interest in helping customers innovate and succeed.
Openness: We are open and honest and share our ideas with care and consideration.
Growth: We are lifelong learners who aspire to improve each day.
Customer: Our customer is at the center of everything we do. Their success is our success.
With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement.
We are committed to fostering an inclusive environment where talent thrives and ideas bloom.

Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity.

We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other prote

This listing is sourced directly from Patsnap's careers page and normalized into a canonical job model.