Hinge Health

Hinge Health

Supply Chain Program Manager: Inbound

San Francisco-HQ · Senior

Sponsorship not specified$12k-$174kDetected 8 days ago
ExcelSupply ChainLogisticsProcess ImprovementERPMedical DevicesCommunicationNetSuiteWarehouse Management System

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

8 transfer filings in the last year, covering 8 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Hinge Health is seeking a highly skilled Supply Chain Program Manager to join the company's Logistics team.
  • This role is ideal for an experienced supply chain or operations program manager who enjoys solving practical problems, improving established processes, and seeing the direct impact of their work.
  • Take ownership of the existing inbound process and establish clear operating rhythms, responsibilities, and escalation paths.

Responsibilities

  • Build strong working relationships with international vendors, the customs broker, logistics partners, and Hardware Operations stakeholders.
  • Manage the end-to-end inbound process for international products, from vendor coordination through customs clearance, receipt, and invoice validation.
  • Partner with logistics and Hardware Operations to improve inbound handoffs, reduce avoidable delays, and maintain reliable product flow.
  • Track vendor performance and recurring operational issues, then drive practical corrective actions with internal and external partners.
  • Develop and maintain clear process documentation, operating procedures, and controls for inbound execution, customs and duties, and invoice validation.
  • Lead cross-functional initiatives that strengthen supply chain operations and support new product or hardware programs.
  • You build trust with vendors and internal partners, communicate clearly, and drive accountability without relying on formal authority.

Requirements

  • 5+ years of experience in supply chain, operations, or program management, including experience managing international inbound products and vendors.
  • Working knowledge of customs and duties processes, including the use of HS codes and supporting commercial documentation.
  • Experience managing cross-functional operational processes from vendor coordination through inbound receipt and invoice validation.
  • You are comfortable working across international inbound operations, customs and duties, commercial documentation, and invoice validation.
  • You are a practical problem solver who can move between strategic process improvement and detailed day-to-day execution.
  • You are energized by visible impact and enjoy improving real-world systems rather than working only at a theoretical or reporting level.
  • Establish regular reporting on inbound status, exceptions, documentation issues, and actions required to keep products moving.
  • Ensure required commercial documents include accurate and relevant information, including appropriate HS codes and supporting details.

Nice to have

  • Familiarity with ISO 13485 or similar quality-management systems.
  • Experience negotiating vendor contracts or pricing, or implementing cost-reduction initiatives.
  • Experience with ERP or warehouse management systems, such as NetSuite or similar tools.
  • Proficiency with Excel or similar tools for operational tracking, analysis, and reporting.
  • Familiarity with Linear or comparable project-management tools.
  • Mandarin fluency and experience communicating with vendors or teams in Asia.
  • The San Francisco office has a dog-friendly workplace program.
  • The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.

Compensation

  • $12k-$174k

Benefits

  • Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Manage your own learning and development.
  • Grow with us through discounted company stock through our ESPP with easy payroll deductions.
  • Hinge Health is an
  • At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
  • Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care.

Company info

  • ABOUT HINGE HEALTH At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.

Equal opportunity

  • equal opportunity employer and prohibits discrimination and harassment of any kind.
  • If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.