Schoolinks

Solutions Manager

United States

Sponsorship not specified$70k-$110kDetected 5 days ago

PythonProject ManagementCustomer SuccessPublic Speaking

About the role

SchooLinks is looking for a Technical Solutions Manager to join our growing Solutions Team.
Hands-on configuration of the module, including setup, data triage, and customization.
Understand data dependencies and help resolve data issues.

You'll own the implementation process from kickoff to launch, working closely with Customer Success Managers and district partners.
You will work to identify and implement the best solutions to meet each customer's specific requirements, leveraging the available configurations.
Additionally, you'll develop creative solutions for complex customer needs and communicate technical concepts in a clear, accessible manner.
Work with customers to understand their specific needs, special situations, and use cases, then identify and implement solutions.
Develop expertise in how the module fits within the broader SchooLinks product ecosystem.
Continuously engage with customers to maintain project velocity, generate buy-in, and drive adoption.
Work with Customer Success to collaborate on customer interaction, escalation, and timelines.
Continuously define and document problems and challenges faced by our partners.

Preferred, not required - experience with scripting (Python, etc.) and JSON data.

In this role, you'll lead the implementation of one or more of our most complex modules, helping districts track student progress and outcomes that shape real educational impact.
Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment - you know when and how to find the correct information when needed.

equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Schoolinks's careers page and normalized into a canonical job model.