World Wildlife Fund, Inc.

World Wildlife Fund, Inc.

Development Associate, Annual Giving

Washington D.C., , United States · Part-time

No sponsorshipDetected 26 days ago
Project ManagementCRMBudgetingCustomer SupportResearchLeadershipCommunicationCollaborationProblem SolvingTime ManagementAdaptabilityMicrosoft Office

About the role

  • Since our founding in 1961, WWF has been committed to protecting nature and its resources.
  • We understand that nature is our planet's greatest asset, intrinsically linked to human survival - and that it needs our help.
  • Our work to reverse nature loss and conserve biodiversity has never been more urgent.

Responsibilities

  • Donor Communications and Correspondence - 60%: Manages donor inquiry processes to effectively and efficiently resolve requests or route to appropriate teams within WWF.
  • Creates donor-facing responses and follow up via email, phone, and mail as appropriate, and enters all relevant information in CRM database.
  • CRM Database Processes and Data Integrity - 20%: Develops processes and protocols for data management to support team activities, including entry of marketing effort segmentation in collaboration with Lead Specialist, Direct Response, report preparation, and data reconciliation.
  • Maintains accurate/clean donor data records, including contact information and communications preferences, in collaboration with fundraising operations, donor engagement, and research/prospect management teams.
  • Reviews, validates and inputs collected data using established upload procedures.
  • Performs other duties as assigned - 5%.
  • Analytical Thinking - Applies structured analysis to manage, validate, and interpret donor and operational data, ensuring accuracy, identifying trends or issues, and improving processes that support effective fundraising and stewardship activities.
  • Interpersonal Communications & Collaboration - Communicates clearly and professionally with donors and collaborates effectively across teams to manage relationships, resolve inquiries, and support coordinated fundraising and stewardship efforts.
  • Project Management - Monitors, updates, and manages projects on behalf of the team, communicates deadlines, and raises concerns if updates to project plans are needed.
  • Ability to organize time, manage multiple tasks, and meet deadlines with minimal supervision.

Requirements

  • Applicants must be legally authorized to work in the U.S. This position is not eligible for employment visa sponsorship.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice to have

  • Bachelor's degree with 2
  • 4 years of specific experience in donor relations required.
  • Experience using a CRM (Constituent Relationship Management) system required.
  • Familiarity with BlackBaud CRM or similar database systems is preferred.
  • Experience using Microsoft Office Suite, project management tools, and other workplace software, including the ability to manipulate, analyze, and interpret data exported from these programs, is required.
  • Excellent oral communication skills
  • ability to proof, edit and finalize written correspondence are required.
  • Excellent organizational ability and attention to detail.

Compensation

  • In collaboration with Annual Giving officers, maintains a targeted portfolio of donors in permanent stewardship and manages those relationships on behalf of WWF.
  • Supports Annual Giving team's solicitation and stewardship activities, including data preparation and correspondence personalization.
  • Financial Accountability and Team Support - 15%: Prepares expense reports, reviews, submits and codes invoices, and assists Annual Giving team with travel arrangements for donor meetings and events as necessary.
  • Monitors expense reports for significant or unexpected variances.
  • Prepares mailings, production of documents, reports and other materials.
  • May assign work and coordinate projects performed by part-time and temporary staff.

Benefits

  • Remains flexible and adaptable to shifting priorities and project timelines.

Visa & Work Authorization

  • Please note: Applicants must be legally authorized to work in the U
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This listing is sourced directly from World Wildlife Fund, Inc.'s careers page and normalized into a canonical job model.